Product Lead, Retail and Consumer

Strategy, Growth, and Transformation | Functional and Operational Strategy and Transformation
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Position Summary

Position Summary


Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You’ll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.    

Work You’ll Do

The ideal candidate will be curious, analytical, and confident, with a natural drive exceed immediate project requirements and overcome obstacles. A genuine passion for the financial services industry, combined with relationship-building, leadership, and communication skills will be critical to success. Candidates should be energized by continuous personal improvement, proactively seeking out new skills and perspectives, exhibiting openness to coaching from senior colleagues, and contributing to the development of junior staff.

Your role

As an Industry Solutions, Banking & Capital Markets Senior Consultant you will work on engagements in a team-based environment, partnering directly with clients, fellow Industry Solutions professionals, and Deloitte consultants from complementary disciplines. As a Senior Consultant, you will lead Commercial Banking functional workstreams on large-scale banking transformation programs, translating complex business requirements into actionable solution designs while bridging the gap between business stakeholders and technology implementation teams. You will work directly with commercial lending officers, treasury managers, and credit risk professionals to understand their work and help synthesize those across: current state understandings, target state hypothesis, process documentation, requirements, and / or and platform configuration decisions that drive measurable outcomes. You will help present your team’s findings to senior client stakeholders, implement recommendations, and begin to build long-term trusted advisor relationships with client counterparts.

The Team

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector. 

Who we serve

Deloitte’s Financial Services Industry consulting practice is the largest in the world, serving over 90% of Fortune 500 banking, insurance, securities, investment management, and real estate companies.

Qualifications

Required

  • Bachelor’s degree in a relevant field (e.g., Engineering, Business, Finance, or related discipline)
  • 4–6+ years of experience in strategy, operations, or business transformation within a financial services institution or top-tier consulting environment, including a minimum of 2+ years of demonstrated success leading or supporting large-scale transformations (e.g., new product launches, platform migrations, or business integrations) and driving execution across long-term project lifecycles
  • 2+ years of demonstrated success driving cross-functional alignment across business, engineering and other groups to determine and deliver the best solution for complex and large-scale challenges
  • 2+ years of demonstrated working knowledge of data, technology, and digital concepts to effectively partner with technical teams
  • Ability to travel up to 50% based on client and project needs


Preferred

  • Comfort operating in ambiguous environments, with the ability to define problem statements, structure approaches, and drive clarity
  • Proven ability to build strong client relationships, align cross-functional teams toward shared outcomes, and influence stakeholders without direct authority in complex, matrixed environments
  • Strong analytical and structured problem-solving skills, with experience leading complex quantitative and qualitative research (primary and secondary) to generate actionable insights
  • Ability to synthesize complex information into clear, concise, and compelling communications, including executive-ready presentations for both business and technical audiences
  • Proven ability to deliver structured communications to senior executives, board members, and/or regulatory audiences
  • Contribute to business development efforts, including pursuits, client presentations, and practice development initiatives
  • Coach, mentor, and develop junior team members
  • Advanced degree (e.g., MBA, M.S. Engineering, or equivalent) or relevant professional certification (e.g., PMP, Six Sigma, Lean)
  • Hands-on experience in Cards & Payments, Retail Banking, or related financial services sub-vertical — bonus points if you’ve navigated a large-scale product launches, platform conversions, or regulatory-driven remediation program
  • Deep understanding of product management practices and the end-to-end SDLC, with experience defining product roadmaps, translating business requirements into technical specifications, and driving delivery in agile environments
  • Demonstrated ability to translate ambiguous, high-stakes business problems into actionable roadmaps, supported by experience with data-driven reporting tools (e.g., Tableau, Excel, Jira) and executive-level communication to audiences of 100+ stakeholders
  • Understanding of risk, regulatory, and compliance considerations within financial services environments
  • Proven ability to coordinate change management across 5+ technology teams simultaneously, delivering system or process changes with zero customer disruption



The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $118,700 to $218,600.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: [1] https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html


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Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.
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Professional development

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As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles’s Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers
Requisition code: 340758
Job ID 340758

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