The National Partner, Principal and Managing Director (PPMD) Excellence team sets strategy and leads execution across the PPMD lifecycle - admissions, development and succession, performance management, relations, and transitions - in collaboration with Deloitte businesses and firm leadership. Our objective is to enable consistent, objective processes that support PPMD careers and the needs of the U.S. Firms.
As a Manager in the Office of PPMD Excellence, you will own execution across a portfolio of strategic, operational, and technology-enabled initiatives. You will partner with stakeholders across operating models and channels, develop executive-ready materials for leadership forums, and drive work spanning process improvement, transformation, change management, technology, AI-enabled solutions, data, and analytics. This role requires strong judgment, comfort with ambiguity, and the ability to manage highly confidential and sensitive information.
Reports to: Office of PPMD Excellence Leader
Recruiting for this role ends on April 28, 2026
Key Responsibilities
Program Leadership, Governance & Execution
- Own day-to-day delivery of multiple concurrent initiatives - keeping work within scope, on schedule, and aligned with business priorities
- Lead end-to-end execution of key components of strategic initiatives and projects across the PPMD lifecycle, including workplans, milestones, and quality controls
- Establish and manage governance routines across stakeholders (cadence, decision points, issue escalation), ensuring alignment to firm standards and timelines
- Navigate ambiguity and shifting priorities while maintaining clear stakeholder expectations and delivery accountability
Process Design, Transformation & Continuous Improvement
- Diagnose complex problems, identify and assess options, and develop informed recommendations that improve the effectiveness, consistency, and scalability of PPMD lifecycle processes
- Develop business cases, ROI analyses, and executive recommendations for new and evolving programs
- Define and manage rollout of complex initiatives spanning multiple businesses, including requirements gathering, operating model implications, and change impacts
- Identify risks, control considerations, and dependencies; partner with relevant groups to mitigate risk and enable effective execution
Stakeholder Management & Facilitation
- Proactively counsel, advise, and influence stakeholders; facilitate discussions to clarify problem statements, surface tradeoffs, and drive decisions
- Serve as a representative and proxy for PPMD Excellence leadership as needed, maintaining professionalism and discretion
- Build trusted relationships across businesses, channels, and enabling functions to enable collaboration and decision-making
Executive Communications & Materials
- Develop executive-ready storylines and deliverables for leadership forums, translating complex information into clear recommendations and implications
- Prepare business cases, progress reports, and meeting materials for stakeholders and leaders
- Manage communications planning and execution for process changes and peak-cycle messaging in partnership with PPMD Excellence communications resources
Technology, Analytics & Data
- Manage PPMD Excellence technology and analytics - including oversight of product management staff responsible for day-to-day platform operations, delivery, and stakeholder coordination
- Manage technology and AI-enabled project delivery, coordinating across technical teams, ITS partners, vendors, and internal centers of excellence
- Lead quantitative and qualitative analyses on complex topics; synthesize insights into clear conclusions and actions for leaders
- Oversee related reporting and analytics deliverables, including dashboards, ad hoc requests, and recurring insights
- Translate business needs into technical requirements; manage stakeholder expectations and surface risks early
- Support adoption planning and change management as new initiatives and tools go live
Required Qualifications
- Bachelor's degree
- 6-8 years in program management, consulting, or a combination - with experience managing both strategic and technical workstreams
- Experience in a professional services environment (or similarly complex, matrixed organization), with strong business judgment and discretion
- Demonstrated ability to manage complex, cross-functional initiatives from problem definition through rollout, including work planning, stakeholder alignment, and execution
- Strong strategic thinking and analytical skills - ability to structure ambiguous problems, evaluate tradeoffs, and develop recommendations
- Excellent written and verbal communication skills, including executive-level presentation development and facilitation
- Proven ability to counsel, influence, and partner effectively with stakeholders across all levels
- Experience designing or improving technology and AI-enabled solutions; ability to serve as connective tissue between business stakeholders and technical teams
- Experience with reporting, dashboards, and data visualization tools (e.g., Tableau, Power BI, or equivalent)
- High degree of professionalism and integrity; ability to handle highly confidential and sensitive information
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Ability to travel 0-20%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred Qualifications
- Deloitte business experience
- MBA or Master's degree
- Familiarity with the PPMD lifecycle and partnership models
Work Environment
- Location: Remote-first within the US
- Travel: Occasional - one to four times per year to support leadership meetings and attend team meetings
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,000 to $171,300.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
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