Operate Manager

Package and Technology Enablement | Package Solution Maintenance Services
Same job available in 7 locations

Charlotte, North Carolina, United States

Dallas, Texas, United States

Gilbert, Arizona, United States

Houston, Texas, United States

Lake Mary, Florida, United States

Mechanicsburg, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

Position Summary

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.

Work You’ll Do

As a US Delivery Center Manager on the team, you will:

  • Deliver high-quality results across a broad range of SAP technologies
  • Drive successful project outcomes for major clients—including industry leaders in manufacturing, automotive, pharmaceuticals, and insurance.
  • Lead the architecture, development, and oversight of innovative SAP solutions
  • Drive the growth and capability development of the Enterprise Operations as a Service offering in collaboration with cross-functional teams and leadership
  • Build and maintain strong, trust-based relationships with key stakeholders
  • Apply a global perspective and best practices to deliver innovative, scalable solutions that address complex business challenges and support our clients’ ongoing digital transformation journeys.

The Team

Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Enterprise Operations as a Service offering provides services to meet our clients’ needs for on-going operations of their technology and business process investments through multi-year contracts.

This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services. It leverages Deloitte’s scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.

The Deloitte US Delivery Center has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clients. USDC professionals work out of one of our specific delivery center locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.

Qualifications

Required:

  • Bachelor’s degree
  • Limited immigration sponsorship may be available 
  • Delivery Center Location & Travel Requirements:
    • Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia)
    • Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
    • Travel Requirement: Maximum of 10% overnight travel for client or project purposes
    • Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance
  • 5+ years experience supporting process automation, reporting, data loads, and performance tuning in large-scale SAP environments
  • 5+ years experience data modeling, extraction, and reporting within SAP (including PaPM, BPC, and SAC environments), with a focus on performance tuning and analytics
  • 12+ years of hands-on experience in SAP technology solutions, providing expertise in end-to-end business transformation projects
Recruiting tips

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. 
Our purpose

Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.  Learn more.
Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 321346
Job ID 321346

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