Deloitte US

As a Manager, you will lead a global shared services team within GFS, supporting Deloitte member firm's accounting and controllership activities. You will be accountable for high-quality, on-time close execution, balance sheet integrity, insightful analysis, and strong stakeholder partnership across a distributed US/India delivery model.

Key Responsibilities

• Lead close execution: Own end-to-end delivery of periodic, quarterly, and year-end close activities, including close calendars, deliverables, dependencies, and issue resolution to ensure timeliness and accuracy.
• Oversee ledger activities: Manage and review journal entry processing with emphasis on quality, completeness, supporting documentation, and adherence to firm policies and procedures.
• Review critical tasks: Review all critical and sensitive process deliverables prior to submission to Member Frim for accuracy and completeness.
• Manage team: Review and manage allocation of work for the team members. Monitor, track, and focus on completion of scheduled activities on a day-to-day basis in terms of quality standards of work to meet SLE.
• Drive reconciliation quality: Oversee timely completion and review of account reconciliations; ensure aging, follow-ups, and remediation of reconciling items to maintain balance sheet integrity.
• Provide analysis and insights: Analyze revenue, expense, and account activity (systematic and non-systematic), identify trends/variances, and deliver clear explanations to controllership and business stakeholders.
• Stakeholder management: Serve as the primary point of contact for member firm finance/controllership partners; manage escalations, set expectations, and provide proactive status updates and risk/impact communication.
• Lead global delivery model: Coordinate across US and India teams to ensure smooth information flow, effective knowledge transfer; ensure consistent execution across time zones.
• Ensure controls and compliance: Support appropriate accounting controls and documentation; ensure work is performed in alignment with established policies, procedures, and required evidence standards.
• Operational excellence & SLA ownership: Monitor and manage SLAs/KPIs for the process and team; plan capacity, prioritize workloads, and ensure consistent performance in a fast-paced environment.
• Process documentation & standardization: Maintain and continuously improve process documentation, ensuring procedures reflect current operations and are audit-ready.
• Continuous improvement: Identify inefficiencies and implement scalable process improvements to reduce cycle time, improve quality, and enhance stakeholder experience.
• Transitions and change: Lead transitions of new activities/processes for supported member firms, including risk and controls assessment, stabilization plans, training, and performance tracking.
• Technology enablement: Support identification, adoption, and optimization of enabling technologies (e.g., SAP, BlackLine, or similar tools) to improve automation and control.

Required Qualifications:

• Bachelor’s degree in accounting/finance.
• 6+ years of relevant accounting/finance experience, including close, reconciliation, and financial analysis. 
• Demonstrated ability to lead work in a global shared services and/or distributed delivery model, strong coordination across time zones and teams
• Strong understanding of intermediate accounting principles and the ability to apply them in complex, high-judgment environments.
• Strong technical aptitude with accounting systems and process tools; ability to troubleshoot issues and drive adoption of standard processes.
• Proven stakeholder management skills, including clear, proactive communication and the ability to influence partners up to senior management.
• Detail-oriented, strong ownership mindset, and ability to manage multiple priorities and deadlines in a fast-paced environment.
• Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope
• Limited immigration sponsorship may be available
• Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred Qualifications: 

• Active CPA
• Experience with SAP or similar ERP/accounting platforms.
• Prior professional finance and/or public accounting firm experience.
• Experience with BlackLine or other reconciliation/workflow tools.
• People leadership experience (coaching, reviewing work, delegating, and developing team members).
• Experience driving process improvement/standardization initiatives (e.g., cycle-time reduction, automation, control strengthening).
• Advanced Microsoft Excel Skills (VLOOKUP/XLOOKUP, PivotTables, macros).