Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unites our organization.
Work you’ll do
The Procure to Pay Experienced Analyst is responsible for executing and overseeing daily payment operations across multiple payment methods (checks and electronic), ensuring strong controls, compliance, and an excellent internal/external stakeholder experience. This role drives timely and accurate disbursements, resolves payment exceptions end-to-end, and partners cross-functionally to continuously improve processes, documentation, and audit readiness.
- Run and monitor payment cycles across all payment methods, ensuring accuracy, timeliness, and adherence to internal controls and approval requirements.
- Manage check operations, including check printing, distribution, returned mail, address issue resolution, and reissuance coordination.
- Administer stop payments and voids (including high-volume activity), ensuring proper documentation, approvals, and system updates.
- Support electronic payment operations by providing proof of payment as requested and tracking acknowledgements/confirmations (e.g., positive pay/pospay).
- Identify and resolve payment exceptions, including rejected electronic payments: review bank rejection activity, reverse/reset payment documents, and coordinate reprocessing as appropriate.
- Coordinate vendor banking remediation by partnering with appropriate teams to block vendor records from payment until updated banking is received and validated.
- Manage payment inquiries and rush requests, providing professional, customer-focused support while reinforcing policy and controls.
- Perform monthly outstanding check review and coordinate remediation with internal stakeholders (escheatment/unclaimed property processes as applicable).
- Support testing and change activities impacting disbursements (e.g., system upgrades, banking changes, new payment methods), including validation and issue triage.
- Maintain and improve process documentation, including SOPs, job aids, and control narratives; identify opportunities for standardization and efficiency.
- Contribute to continuous improvement through root-cause analysis, trend reporting, and recommendations to reduce rejections, rework, and cycle time.
The successful candidate will possess:
- Strong attention to detail, organization, and ability to manage high-volume, deadline-driven work.
- Demonstrated ability to collaborate cross-functionally (AP, Treasury, Procurement, Vendor Management, IT, local business teams).
- Experience driving process improvements (standard work, automation, metrics, root-cause analysis).
- Working knowledge of payment controls and exception handling (e.g., voids/stop payments, payment reissues, bank rejections, positive pay).
The team
Global Finance Services uses the latest technology and insights to provide Deloitte with a fully-managed, global financial solution. We develop world-class processes that drive efficiency and effectiveness to ensure consistency and compliance across our global network.
Qualifications
Required:
- Bachelor’s degree in accounting, Finance, or a related field
- Minimum of 3+ years of relevant finance and accounting experience
- Proficiency with ERP/AP systems and Microsoft Excel.
- Experience in Accounts Payable disbursements or related finance operations (check + electronic payments).
- Comfortable with a hybrid working environment that includes working in the Hermitage, TN office at a minimum of one day per week in alignment with the team’s schedule.
- Limited sponsorship may be available.
- Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve.
Preferred:
- Proficiency with SAP
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation:
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