Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.
Work You’ll Do
As a US Delivery Senior Consultant on the team, you will:
- Transition / Ramp-up
- Learn Financials integration inventory, schedules, dependencies, monitoring approach, and rerun procedures; review interface catalog and runbooks.
- Understand upstream/downstream impacts to Accounting, Spend, Banking, and Grants operations.
- Day-One Surge Support (Hypercare/Stabilization)
- Monitor and triage integration failures; perform initial diagnostics using logs/error outputs; coordinate data fixes and controlled reruns.
- Support hypercare cadence: daily triage, defect trending, stakeholder updates, and post-fix validation.
- Steady-State Operate (O&M)
- Provide operational support for Financials integrations: monitoring, incident/problem management, rerun governance, and documentation.
- Improve runbooks/knowledge articles and reduce repeat failures through root-cause analysis and hardening recommendations.
- Innovate & Optimize (including new integration development)
- Identify opportunities to improve integration reliability and efficiency (better alerting/monitoring, error handling, reduced manual steps, improved data validation).
- Contribute to more complex enhancements and mini-projects, including designing, building, and testing new integrations over time in alignment with standards and change control.
- Where applicable, support modernization efforts leveraging new platform capabilities; Extend exposure/certification is additive for solution evolution.
- Functional Scope
- Workday Integrations supporting Financials processes, including monitoring/operations, troubleshooting, change/release support, and new integration development over time.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
The Team
Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Enterprise Operations as a Service offering provides services to meet our clients’ needs for on-going operations of their technology and business process investments through multi-year contracts.
Deloitte’s Center Talent Model has a small-business feel with a big-business impact. With the resources of Deloitte and a community feel, the Center Talent Model provides high-quality services to our clients. Professionals aligned to the Center Talent Model work out of one of our specific Deloitte locations, and each location presents dynamic career opportunities for professionals to focus on their work with nominal travel requirements.
Qualifications
Required:
- Bachelor’s degree
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Workday Integrations Certified and/or Workday Accounting Center Certified
- 5+ years of experience supporting the design, development, testing, and deployment of Workday integrations
- 4+ years of experience with one or more Workday integration technologies such as EIB, Core Connectors, Workday Studio, BIRT, or Workday web services/APIs
- 4+ years of experience with incident updates, documenting root causes, and coordinating with functional leads and vendors
- 4+ years of experience working on triage, issue resolution, and incident management
- Delivery Center Location & Travel Requirements:
- Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia)
- Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
- Travel Requirement: Maximum of 10% overnight travel for client or project purposes
- Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance
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