The Tax Transformation Office serves Deloitte Tax, focused on Service Delivery Transformation inclusive of people, process, and technology in order for our Tax Professionals to deliver efficient, high value, quality tax services to our clients. Tax Transformation drives improvements across the full range of Tax market offerings focused on both Tax compliance and advisory services. This is an opportunity to be part of an innovative team within Deloitte Tax that delivers value aligned with the Deloitte brand.
Recruiting for this role ends on May 31, 2027
Work you’ll do
As a Tax Consultant II on the Single-Sign-On (SSO) Implementation team, you will play a hands-on role in delivering SSO solutions to Deloitte's clients. You will serve as a key connector between internal Deloitte teams and external clients, ensuring that communication is clear, timely, and professional throughout the implementation lifecycle. This is an excellent opportunity to develop deep expertise in SSO execution processes while contributing to a high-performing, detail-oriented team. Responsibilities include:
- Manage day-to-day communications between the SSO team, internal Deloitte stakeholders, and external clients, ensuring all parties are informed and aligned on progress, timelines, and next steps.
- Track updates and maintain accurate, organized records across all active SSO implementation activities, proactively flagging risks or delays to the appropriate team members.
- Execute core SSO implementation tasks including submission and tracking of tickets, documentation of key information, and management of working processes in an organized and methodical manner.
- Assist with administrative responsibilities in support of the SSO implementation process, including scheduling, file organization, and coordination of team activities as familiarity with the process grows.
- Draft and distribute clear, professional communications to internal and client-facing audiences, tailoring tone and detail level appropriately for each audience.
- Maintain a strong command of open items, deadlines, and dependencies across workstreams, escalating issues as needed to ensure nothing falls through the cracks.
- Demonstrate reliability and professionalism in all interactions, representing the SSO team and Deloitte with integrity and a client-service mindset.
- Support continuous improvement of team workflows and processes by identifying inefficiencies and contributing ideas for streamlining execution.
- Collaborate effectively with team members at all levels, contributing to a positive, inclusive, and productive work environment.
- Perform other duties as assigned.
The Team
The Tax Transformation Office focuses on enhancing Deloitte Tax LLP's ability to deliver value-added and efficient Tax services to our clients. Tax Transformation consists of professionals with varying backgrounds ranging from Tax Professionals, Human Capital and Technology Consultants, and other IT professionals including QA and Support. Deloitte Tax LLP's Tax Transformation Office is responsible for collaborating with business and technology stakeholders to define standard client service delivery processes and standard delivery enablers that enable delivery of Tax services. Additionally collaborate on design, development, and deployment of technology to enable client service delivery. Members of Tax Transformation elevate Deloitte Tax Professionals, in order that they may provide higher value services to Deloitte clients, through identifying opportunities to streamline delivery, increase resource fungibility, improve ROI on technology investments, increase agility, and elevate the Deloitte and client digital experience. The team consults and executes on a wide range of projects with a strong focus on process design, deployment, and adoption, including stakeholder analysis, communications, learning and change management.
Qualifications
Required:
- Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 – 3 days per week
- Bachelor’s degree in Business Administration, Information Systems, Computer Science or other relevant discipline
- 1+ year working in a technology environment
- Demonstrated proficiency with Microsoft Office suite, with demonstrated competency in Excel
- Proven ability to prioritize tasks and adapt quickly to shifting priorities in a fast-paced environment
- Experience working with internal and external stakeholders
- Limited immigration sponsorship may be available.
- Ability to travel up to 10%, on average, based on the work you do and the clients and industries/sectors you serve
- One of the following active accreditations obtained, in process or willing and able to obtain:
- Licensed CPA in state of practice/primary office if eligible to sit for the CPA
- If not CPA eligible:
- Licensed Attorney
- Enrolled Agent
- Alteryx Designer- Advanced Certification
- AWS Certified Solutions Architect
- CBAP® - Certified Business Analysis Professional
- Certified SAFe® Advanced Scrum Master
- Certified SAFe® Agilist
- Certified SAFe® Lean Portfolio Manager
- Certified SAFe® Practitioner
- Certified SAFe® Product Owner / Product Manager
- Certified SAFe® Scrum Master
- Certified Scrum Product Owner (CSPO)
- ISTQB (International Software Testing Qualifications Board)
- Program Management Professional (PgMP)
- Project Management Professional (PMP)
- Six Sigma (Green or Black Belt)
Preferred:
- Familiarity with Single Sign-On (SSO) concepts, identity management, or related technology implementations
- Experience supporting client-facing technology projects or implementations
- Proficiency with Microsoft Teams and SharePoint for collaboration and documentation
- Strong attention to detail with a track record of maintaining organized, accurate records across multiple workstreams
- Ability to work effectively across time zones and cultures in a globally distributed team environment
- Prior experience in a professional services or consulting environment
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $74,925 to $153,000.
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