Flexible Consumption Billing Implementation Senior Consultant
Customer is creating a new model for a new age-we’re an agency and a consultancy. Understanding the digital space and preparing for what’s next is at our core. We help clients reimagine how profits are made, how relationships are created and managed; we reshape how work gets done and rewire the competitive fabric of entire industries. That’s the power of driving disruption. That’s Customer.
Recruiting for this role ends on May 9, 2025
Work You’ll Do
Our practitioners work in integrated project teams on a range of projects covering the entire lifecycle from strategy formulation through to design, development and the deployment of solutions. These project teams will often include leaders and specialists from other business and technical disciplines from within the consulting practice and from our clients. A focus on teamwork is therefore critical. As a billing solution expert, you will bring considerable billing management expertise to help design, develop and implement subscription billing solutions to transform client’s billing processes. You will interact daily with key business and IT executives and lead multiple teams in various strategy and implementation activities.
Responsibilities will include:
- Client Management: Manage day to day interactions with executive clients and sponsors and build a trusted advisor relationship.
- Delivery: Manage and deliver components of client engagements that identify, design, and implement creative business solutions for large companies. Responsibilities include, among others, managing teams in the identification of business requirements, product simplification and alignment, capability design and planning, technology/vendor selection and planning and business launch readiness
- Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies
- People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices
The successful candidate will possess:
- Ability to communicate complex system concepts to a business audience in a clear and concise manner
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
- Subscription billing experience in industries such as High-Tech, Automotive, Med-Tech, or Telecom.
- Experience with successfully leading complex engagements, both business and technical, including multiple dependencies and integration points
- Experience identifying creative solutions within configurable cloud systems or within boundary applications where customization is required
The Team
Our Sales and Service team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets.
Professionals will serve our clients through the following types of work:
- Customer Operations | modernize, deploy, and operate office capabilities and business processes across sales operations, quote-to-cash, and revenue management team
- Sales Excellence & Service Excellence | Integrate the latest technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service
- Salesforce | Deloitte unleashes the powerful Salesforce platform for our clients to drive the best possible outcomes and redefine engagement. We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients
Qualifications
Required:
- 3+ years of experience in subscription billing within professional services/consulting, or industry, specifically focused on delivering cloud-based subscription billing solutions
- 2+ years of experience with end-to-end implementations of subscription billing solutions (e.g., Zuora Billing, Oracle NetSuite Billing Platform, SAP BRIM).
- A Bachelor’s degree.
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
Preferred:
- Subscription billing expertise, including understanding of the leading practices and ability to facilitate clients’ most complex business requirements
- Strong understanding of lead-to-cash and record-to-report processes and end-to-end architectures
- Experience and in-depth understanding of all aspects of the SDLC including Design, Build, QA, UAT and Support
- Strong understanding of Agile and Scrum methodologies
- Experience with architecture assessments and developing roadmaps to implement subscription billing solutions
- Experience with designing and configuring cloud/SaaS subscription billing solutions in complex environments
- Experience designing integrations with upstream (billing, invoicing) and downstream ERP (GL) applications
- Experience of managing teams
- An advanced degree
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $131,175 to $218,625.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
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