UX Director

Advertising, Marketing & Commerce | Customer & Marketing
Same job available in 4 locations

Position Summary

Craft, purpose, and passion. As a skilled UX Director, you know these ingredients well, and you thrill in concocting the perfect mix to build forward-thinking creative teams, grow great brands, and solve the right problems.
 
Work you’ll do
Design leading digital experiences for demanding, world-class clients
Work closely with project managers, design, engineering, and quality assurance
Bring user-centered design (UCD) process methods to digital solutions from concept to launch
Clearly articulate and defend your design decisions in front of teams and clients
Identify and execute the best methods for user research and testing within client constraints
Provide strategic solutions for early-stage project planning
Help the team plan and run effective client workshops and client stakeholder meetings
Facilitate effective decision-making with clients
Design and deliver wireframes, user stories, user journeys, mockups, and prototypes optimized for a wide range of devices and interfaces 
Monitor and know wider industry UX trends and relevant technology trend

The Deloitte Studios Team 
Sits within our “Advertising, Marketing & Commerce” offering

We create content, communications, and experiences within our group that engage and inspire our clients’ customers to act. We implement and operate the technology platforms that enable personalized content, commerce, and user-centric experiences. And, in doing so, we transform our clients’ marketing and engagement operations into modern, data-driven, creatively focused organizations – all built to drive growth.
Our AM&C offering serves our clients through the following types of work:  
Advertising campaign ideation, development, and execution 
Cross-channel customer engagement strategy, design, and development to include the creation of omnichannel digital experiences across web, mobile, social, physical, AR/VR, voice, gesture, IoT, and video 
eCommerce strategy, implementation, and operations 
Marketing Content and digital asset management solutions 
Marketing Technology and Advertising Technology solutions 
Marketing analytics implementation and operations 
Acquisition and engagement campaign ideation, development, and execution 
Agile based, design-thinking, user-centric, empirical projects that accelerate results 

Required Qualifications
10+ years of design experience in a consulting or in-house environment
A strong portfolio that demonstrates your experience, storytelling, and design presentation skills
Demonstrated experience in the business development process, planning for and delivering complex digital experience projects
Experience in reviewing existing systems and processes to identify UX issues and develop UX recommendations
Experience in UX research, including planning, designing, and facilitating user sessions and client workshops, analyzing findings, and articulating results
Experience in UX design, including information architecture, user and screen flows, conceptual and detailed wireframing and prototyping
Experience with modern design tools like Sketch, Axure, Principle, Framer, and InVision
Ability to inspire people and work in a highly collaborative, team-based environment
Experience with Agile, Design Sprints, and Systems Design
A clear passion and enthusiasm for learning and pursuing your expertise, constantly challenging the definition of what makes a good user experience
Strong written and verbal communication skills
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Ability to travel up to 30% (While 30% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice

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AMC2021

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, where applicable. See notices of various ban-the-box laws where available.

Requisition code: 15101

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