UX Designer

Management Consulting | Core Business Operations

Los Angeles, California, United States

Position Summary

Are you an experienced, passionate pioneer in technology – a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel?  If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.  PDM practitioners are local to project locations, minimizing extensive travel, and provides you with a full career path within the firm

Work you’ll do/Responsibilities

  • Crafts effective and usable design concepts, interaction, and visual design artifacts with high attention to detail and accessibility standards.
  • Ensures that delivered designs are consistent with appropriate design systems and contributes to the continued enhancement and growth of design systems.
  • Participates in and may sometimes facilitate design sprints and iterations.
  • Executes design work within a design sprint, in collaboration with Product Management, UX and development partners.
  • Participates in and may sometimes facilitate design strategy, concepting and definition activities including design thinking, service design blueprinting, journey mapping, user flow mapping and other UX methods.
  • Delivers related artifacts.
  • Provides constructive design feedback to other designers as part of design critique.
  • Seeks out and collaborates closely with other designers in and outside of their product team
  • on design patterns and approach across experiences.
  • Collaborates closely with Product Managers and Product Owners to speak on behalf of the user to influence the direction of a product or experience and its associated roadmap.
  • In close collaboration with Product Manager and Product Owner, and with input and consideration for other UX team members, leads the management of own design tasks including defining those design tasks, scoping design tasks, setting appropriate targeted
  • milestones and prioritizing design tasks.
  • Ability to integrate vendor/third-party applications and propriety, “in house” products into a holistic user experience.
  • Implements and aligns with UX Chapter defined processes and best practices within product team. Educates and is an ambassador for UX processes and value on team.
  • Supports and collaborates with a variety of UX disciplines across divisions to deliver high quality user experiences and achieve strategic business and UX goals.

The Team

Our Core Technology Operations (CTO) team offers differentiated operate services for our clients with solutions to help organizations scale and optimize critical business operations, drive speed to outcome, deliver business transformation, and build resilience in an uncertain future.

Our operate services within CTO include:

  • ·        Foundry Services: Operate services providing flexible, recurring resource capacity for client initiatives, projects, tasks, and enhancement
  • ·        Managed Services: Operate services that provide ongoing maintenance, monitoring, and optimization for IT/Engineering applications & products


·        Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience.

  • 3-6 years professional design experience.
  • Experience in a wide variety of UX Design methods and tools including user journey
  • mapping, design thinking, information architecture, low-fidelity design, high-fidelity design, design systems, accessibility in design, and prototyping.
  • Some experience in design thinking facilitation preferred.
  • Experience delivering responsive design solutions for a variety of devices and form factors.
  • Competency in front-end development and collaborating closely with development is preferred.
  • Able to establish and maintain effective relationships across team members, product team and vendor partners.
  • Excellent collaboration and motivational skills.
  • Takes ownership for self-development and stays current with UX skills including UX Design techniques, tools, and best practices.
  • Role is Remote

Problem Solving

·        Must be able to solve user problems in critical situations with guidance from UX and Product leadership.

·        Is a problem solver that helps self and others navigate and overcome obstacles.

·        Must be highly collaborative and willing to partner with influential, cross-functional leaders, stakeholders, partners, and team members to problem solve complex scenarios and solutions.

·        Weighs complex tradeoff decisions between user desire, regulatory constraints, technical feasibility, and business viability to deliver recommended experiences.

·        Understand and analyze appropriateness of various UX methodologies to problem at hand with some guidance.

·        Able to manage multiple concurrent priorities.

·        Understands how to address unexpected issues that occur throughout the design process, especially in an Agile environment.

·        Understands if partnership is required on UX efforts between products, portfolios, and

·        Programs and facilitate alignment.

·        Limited immigration sponsorship may be available 

·        Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve 

Recruiter tips

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Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, where applicable. See notices of various ban-the-box laws where available.

Requisition code: 135101


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