Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Trade Promotion Management Techno-Functional Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you’ll do/Responsibilities
- We are seeking a highly skilled Techno-Functional Consultant to provide application support for our client's business team.
- The successful candidate will have a strong understanding of the Trade Promotion Management concepts w.r.t. certain Apps such as Kantar XTEL TPM, Blacksmith Forge and will play a crucial role in ensuring optimal application performance, troubleshooting issues, and facilitating user training.
- Application Support: Provide first-level contact and convey resolutions to user issues.
- Troubleshoot, diagnose and resolve application issues, proposing and implementing improvements where necessary.
- Monitor application performance and suggest measures to maintain application health.
- User Training and Support: Conduct training sessions for users to ensure efficient utilization of the Apps.
- Develop user guides and documentation.
- Assist users in understanding and using the application effectively.
- Liaison with Stakeholders: Collaborate with the client's business team to understand their needs and offer solutions.
- Communicate regularly with technical, applications and operational staff to ensure database integrity and security.
- Coordinate with the technical team for necessary software upgrades or patches.
- Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
- Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes
The Team
The Enterprise Operations as a Service Offering addresses our clients’ needs for on-going operations of their technology and business process investments through multi-year contracts. We deliver continuous modernization, upgrades, and address incremental business changes as part of our engagements through our 5 key offerings: SAP Operations, Oracle Operations, IT Operations, Supply Chain Operations, Finance Operations.
Qualifications
Required
- Work Experience adhering to AMS projects and ITIL practices
- Hands-on Experience on Trade Promotion Management Apps
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Limited immigration sponsorship may be available
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
Preferred
- Analytical/ Decision Making Responsibilities
- Analytical ability to manage multiple projects and prioritize tasks into manageable work products
- Can operate independently or with minimum supervision.
- Excellent Written and Communication Skills
- Ability to deliver technical
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.