Test/QA Lead

Technology and Innovation | Quality Assurance and Testing
Same job available in 6 locations

Boise, Idaho, United States

Kansas City, Missouri, United States

Sacramento, California, United States

Salt Lake City, Utah, United States

St. Louis, Missouri, United States

Tempe, Arizona, United States

Position Summary

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state, and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers’ interactions with the public sector.

We are seeking a highly skilled and experienced Software Test Manager to lead and manage our software testing team. The ideal candidate will have a strong background in software testing methodologies, exceptional leadership abilities, and a proven track record of delivering high-quality software products. As a Software Test Manager, you will be responsible for overseeing the entire testing process, ensuring the team’s efficiency, and collaborating closely with various stakeholders to guarantee product excellence.

Primary Responsibilities

  • Team Leadership: Lead and manage a team of software testers, providing guidance, mentorship, and support to ensure their professional growth and effective performance.
  • Test Strategy Development: Create, implement, and continuously improve test strategies, methodologies, and processes to achieve optimal test coverage and product quality.
  • Project Planning and Execution: Collaborate with project managers, development teams, and other stakeholders to plan test schedules, resources, and deliverables. Ensure timely and efficient execution of testing phases within project timelines.
  • Quality Assurance Oversight: Oversee all aspects of quality assurance, including test planning, test case development, execution, and defect tracking. Ensure adherence to quality standards and best practices.
  • Risk Assessment and Mitigation: Identify potential risks in the testing process and develop mitigation strategies to minimize project impacts.
  • Tool and Technology Evaluation: Research, evaluate, and implement testing tools and technologies to enhance testing efficiency and effectiveness.
  • Reporting and Documentation: Generate comprehensive reports on testing progress, issues, and results. Maintain detailed documentation of test plans, test cases, and test results for future reference.
  • Collaboration and Communication: Foster effective communication and collaboration among cross-functional teams to ensure alignment on testing goals, priorities, and outcomes.


  • A minimum of five (5) years of experience within the past ten (10) years as Test Manager or Lead on Projects involving large and complex IT systems in a health and human services or health care services Project.
  • A minimum of five (5) years of experience planning, preparing for, and executing system test, UAT, and/or regression tests in compliance with a recognized standard, such as IEEE or ISO.
  • A minimum of five (5) years of experience with testing JAVA web-based applications, web services, and/or cloud services.
  • A minimum of three (3) years of experience overseeing or testing applications with multiple stakeholders/customers with varied business priorities and varying levels of experience with automation systems.
  • Bachelor’s or master’s degree in Computer Science, Engineering, or related field.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  • Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve


Certification in software testing (ISTQB, CSTE, etc.).

Preferred Qualifications:

  • Experience with test automation frameworks and tools.
  • Knowledge of DevOps practices and continuous integration/continuous deployment (CI/CD) pipelines.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,325 to $188,875.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Recruiting tips

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At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
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From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 183844


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