Tax - Workflow Core Service Leader - Senior Manager

Tax | National Tax

Dallas, Texas, United States

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Position Summary

Come join the world’s leading professional services firm where you will be heavily engaged on multimillion dollar, multi-year transformation programs for the Global Employer Services (GES) business in Deloitte Tax. If you are prepared and poised to take the next step in your career where you can help drive strategic initiatives across a global business platform, we want to talk to you. The time is now for you to fulfill your greatest potential and reap the rewards of your significant efforts!

Work you’ll do

You will be responsible for driving system transformation activities to support business strategic initiatives for market, operations, and talent within GES. The successful candidate will have a high level of attention to detail, the ability to prioritize appropriately, and multi-task in a dynamic environment. This position is client-facing, requiring excellent communication, consulting, and probing skills to exceed client expectations.

Specific responsibilities include:

  • Partnering with GES business to understand and anticipate market and operational needs and translate them into workflow service requirements
  • Building strong interpersonal relationships with leadership, senior management, and internal and external stakeholders
  • Implementing the business vision for the Workflow Core Service
  • Creating a workflow service road map based on this vision
  • Managing the backlog and prioritizing based on changing requirements
  • Overseeing all stages of service creation including design, development, delivery, and support
  • Monitoring and evaluating progress at each stage of the process
  • Liaising with the delivery team and business stakeholders to deliver updates
  • Managing vendor relationships
  • Forecasting budgets and ongoing monitoring to ensure on time/within budget delivery
  • Driving a high performing culture focused on excellent client service by proactively uncovering functional gaps and determine solutions
  • Informing build/remediation estimation models, validate planning and build schedules, and deliver SDLC effectiveness/throughput in both production support and ongoing transformation
  • Acting as the first point of escalation for urgent production support issues in the region

The team

At Deloitte Tax LLP, our Global Employer Services tax consultants help multinational clients develop tax-aligned compensation and benefits programs that address their international and domestic needs. Our consultants come from global compensation and benefits backgrounds and work with clients to streamline business operations while managing the scalability, risks, and costs of programs. The GES team leverages the GES Technology Center to offer technology enabled services to our clients, expanding our product offering and increasing the value we provide to our clients. [1] Learn more about Deloitte Tax Global Employer Services.


Qualifications

Required:

  • Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week
  • 10+ years of experience working on BPMS tools (PEGA 7 or above required; experience with 8.6 preferred)
  • Bachelor’s degree in MIS, business, technology, or related field
  • One of the following accreditations obtained:
    • Licensed CPA in state of practice/primary office if eligible to sit for the CPA
    • If not CPA eligible:
      • Licensed attorney
      • Enrolled Agent
      • Certifications:
        • Project Management Professional (PMP)
        • Six Sigma (Black Belt)
        • Microsoft Certified Solutions Developer (MCSD)

Preferred:

  • Advanced degree such as Masters of Tax, JD, and/or LLM
  • Previous Big 4 or large CPA firm experience
  • In-depth knowledge of Scrum and Agile Software Development Methodology
  • Working knowledge of product development architecture
  • Ability to prioritize effectively
  • Excellent knowledge of user-centered design principles
  • Excellent oral and written communication with both internal and external clients
  • Excellent problem-solving and critical-thinking skills
  • Ability to work with large remote teams
  • Understanding of design quality standards
  • A history of consistently meeting client expectations and project deadlines
  • Comfortable working in a dynamic team environment where projects, and deadlines often require multi-tasking and flexible work schedules
  • Proficiency in the use of analytic tools
  • Industry knowledge through prior work experience or GMS certification will be an advantage but is not required
  • Proficiency with MS Excel, MS Power Point

As used in this posting, "Deloitte" means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see [2] www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.


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References


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1. http://www2.deloitte.com/us/en/pages/tax/solutions/global-employer-services.html
2. http://www.deloitte.com/us/about...Less
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As used in this posting, "Deloitte" means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 173295

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