Are you looking to make an immediate impact where you can help our clients solve their business challenges? Deloitte’s Core Business Operations (CBO) portfolio operates at the center of our client’s business. By joining our team, you could help C-suite and program leaders transform their organization and accelerate mission execution through emerging and disruptive technologies, innovative business models, retooled program operations and industry-driven solutions.
Work you’ll do
- As a Deloitte Systems Administrator, you will provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
- Manage IT system infrastructure and any processes related to these systems.
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provide support for the escalation and communication of status to agency management and internal customers.
- Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
The team
Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology and outcomes—is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Cross Consulting Group (CCG) is a cohort of client service practitioners who have the ability to work across Offerings within our Core Business Operations. Our CCG practitioners bring a collaborative mindset, an appetite for continuous learning, and a desire to grow their skills in meaningful ways — all while delivering exceptional client service.
Qualifications
Required:
- Bachelor’s degree required in Computer Science or other technical field. Five years of additional experience may be substituted for a Bachelor's degree.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Active TS/SCI with Polygraph security clearance required
- 5+ years experience as a Systems Administrator within the federal government
- 3+ years experience working with UNIX and Windows operating systems.
- Ability to travel up to 25% on average, based on the work you do and the clients and industries/sectors you serve
Preferred:
- Experience working within the IC as a Systems Administrator
- Ability to solve complex problems, improve business operations, and manage the complexity inherent with technology change