Position Summary

The team

We work with clients to solve their most complex and strategic operational challenges. Our team spans the supply chain from procurement to manufacturing and all through connecting the supply to the customer. In today’s world we can’t do that without working together across the supply chain and using data and analytics to get our clients insights in real time, all the time. Many of our clients are trying to keep up with companies based solely on an interconnected supply chain; we modernize their supply chains using artificial intelligence, machine learning and connected products resulting in a competitive asset for the entire organization.

The Healthcare team focuses on assisting those organizations that are responsible for the delivery, funding and payment management of health care and medical related services. Clients include hospitals, academic medical centers, health systems, home health agencies, long term care, outpatient facilities, ambulatory surgery centers, practitioners and physician groups as well as health plans, other health insurance companies, pharmacy benefit managers (PBMs), and retail health care clients.

Work you’ll do

Specialist Leaders are professionals with strong records of academic and professional achievement in a specific area or field who have the capacity and desire for continuous development and growth.

Deloitte Consulting professionals must also be capable of working and communicating with people at all levels of an organization. Typical project responsibilities of a specialist leader could include:

  • ·       Specialist leaders lead multiple project workstreams, small engagement teams or components of
  •         large, complex engagements in their specialty areas
  • ·       Lead engagement planning and budgeting
  • ·       Oversee development and monitoring of work plans for all components of an engagement
  • ·       Manage activities across all work streams
  • ·       Provide quality control oversight for all work threads managed
  • ·       Coordinate with both clinical and non-clinical SMEs to provide peer review of team deliverables
  • ·       Provide guidance to junior practitioners as they manage large, confidential and complex data sets
  • ·       Maintain executive relationships and facilitate client acceptance of proposed solutions
  • ·       Develop process flows identifying challenges and opportunities in business processes
  • ·       Oversee junior practitioners as they conduct detailed analyses, draw conclusions, and develop
  •         pertinent and insightful recommendations
  • ·       Define deliverable structure and content to reflect the engagement contract
  • ·       Present findings and recommendations to client leadership
  • ·       Manage engagement economics and risk
  • ·       Mentor and develop junior staff

Engagement delivery

    • Manage and deliver components of client engagement
    • Lead teams to assess, design, and implement solutions to achieve client’s strategic objectives and business issues.
    • Assume accountability for on-time delivery of contracted activities and deliverables
    • Build and source internal teams structure and composition to deliver engagements
    • Manage engagement delivery, work plan, activities
    • Provide client sponsors with regular updates
    • Lead and manage identification and prioritization of issues
    • Ownership of budgeting and forecasting of team member time and expenses for projects
    • Identify and mitigate risks throughout the project life-cycle
    • Conduct client interviews and facilitate client meetings
    • Present findings and recommendations to client leadership
  • Business Development
    • Develop and maintain contact with top decision makers at key clients
    • Organize and lead pursuit teams
    • Participate and lead aspects of the proposal development process
    • Contribute to the development of proposal pricing strategy
    • Oversee and create draft engagement contracts
    • Develop additional business opportunities with current clients and expand engagement scope
  • People Development:
    • Perform role of counselor and coach
    • Actively participate in staff recruitment and retention activities
    • Provide leadership for delivery teams and staff in local offices
    • Leading work – life balance expectation on engagements through flexibility and predictability initiatives
    • Provide input and guidance into the staffing process
    • Provide real-time feedback to project team members and participate in the performance review process
  • Eminence and Firm Activities
    • Develop points of view in your industry
    • Publish white papers and present opinion at industry conferences
    • Lead practice development activities within the firm
    • Lead and support recruitment activities
    • Organize local office events to build firm culture


  • At least 10+ years' of relevant consulting or industry experience and 8+ years in a technical or functional lead role. Industry experience might include roles in large multi-hospital systems or academic medical centers, as well as a GPOs, health plans, pharmacy benefit managers (PMB), or retail health organizations; and a Bachelor’s degree and/or MBA preferred.  MS or MBA with a focus on supply chain added bonus.
  • Lead assessments of healthcare supply chain transformations (operating model redesign), healthcare care ERP supply chain transformation, process redesign and procure to pay.
  • Lead redesign and implementation projects to streamline resources, processes, and technologies across the client’s continuum including inpatient, outpatient and/or retail services
  • Perform research, data analysis, benchmarking and development of tools, graphics and presentations as appropriate to assist the client in understanding methods and processes required to achieve measurable results.
  • Build effective and sustainable relationships with key industry leaders and clients to develop new engagements. Participation in organizations such as the Association for Health Care Resource & Materials Management (AHRMM) added bonus.
  • Demonstrated experience managing complex, multi-thread programs including scope definition, objective prioritization, risk management, and issue resolution.
  • Expertise in delivering high-quality program outcomes according to the scope, work plan, quality standards and budget.
  • Ability to support development of others by delivering key performance feedback, coaching and demonstrating role-model behavior.
  • Experience in leading senior client teams (C-level executives, SVP’s etc.)
  • Demonstrate consistent career progression with increasing levels of responsibility.
  • Perform above expectations in previous professional roles.
  • Competent in Microsoft Excel, PowerPoint.  Experience with Business Intelligence and Analytics software tools a plus.
  • Ability to travel up to 50% (While up to 50% travel is a requirement of the role, due to COVID 19, non-essential travel has been suspended until further notice) 

  • Must live within commuting distance to one of Deloitte’s consulting offices.


  • Professional experience with operational process mapping
  • Professional experience with healthcare cost reduction planning and implementation
  • Experience with healthcare organization M&A, physician alignment, or financial margin improvement initiatives
  • Excellent undergraduate academic record (GPA 3.5+)
  • Advanced degree in business or health care-related field (e.g., MHA, MBA, MS, PharmD) from a top tier program. For PharmDs: R.Ph added bonus.
  • 2+ years of management consulting experience in a health care related field
  • Professional competence in Microsoft PowerPoint, Excel, Visio, and Access. Tableau added bonus.
  • Superior critical thinking, analytical and problem-solving skills
  • Exceptional interpersonal, team-building and communication skills
  • Ability to build consensus and foster change in a client business setting
  • Commitment to personal and professional growth
  • Sense of responsibility to self, team and client
  • Outstanding integrity, initiative, creativity, and passion
  • Ability to work in an ambiguous environment

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 21757


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