Strategic Operations Senior Consultant

Program & Project Management | National Consulting
Same job available in 32 locations

Position Summary

Strategic Operations Senior Consultant

The Consulting Sales Excellence (SE) Strategic Operations role is a critical member of the Commercial Office SE leadership team with responsibilities driving enhancements to the sales lifecycle (people, process, and technology) and driving operational activities that sustain the practice. This role is instrumental in enhancing the continuum of services that support the Consulting business.

Work You’ll Do

The role supports Sales Excellence strategic priorities and operations. You will work directly with the Sales Excellence leadership team to deliver programs and services across the sales lifecycle: from Pursuit Coaching to Closing the Deal. Services housed in SE include: the Sales Executive organization, the Pursuit Center of Excellence (PCOE), Proposal Factory, Pricing & Commercial Deal Support (PCDS), Competitive Intelligence, and the Science of Winning. He/She will work closely with the Sales Excellence leadership team to share insights, recommendations, and data to support decision making. Additional focus is on supporting the networks on executing their strategic operational objectives as it relates to sales and opportunity management.

  • Work closely with the Sales Excellence Chief of Staff and Sales Executive Operations lead to deliver on the strategic priorities of the practice.
  • Support strategic efforts by driving execution of cross Sales Excellence strategic priorities such as Tier 1 / Tier 2 framework enhancements, Mercury enhancements, Pursuit Lifecycle Refresh, Sales Executive Integration, Strategic Big deal framework, automation agenda, etc.
  • Support or lead growth activities and financial planning
  • Own and enhance operational activities that drive the practice
  • Lead sales modernization activities across people, process, and technology
  • Assist with culture and talent related items
  • Collaborate with SE leadership team and team members on priority projects
  • Provide meaningful, actionable insights, advice, and recommendations that will ultimately drive growth in the sales practice and provide a high level of service to the Consulting practice and leaders
  • Focus on transforming information into insights and actionable decisions

The Team

The U.S. Consulting Sales Excellence (SE) practice serves the Industries, Offering Portfolios, and account teams in driving sales success. SE owns the sales life cycle from Pursuit Coaching to Closing the Deal. Services housed in SE include: the Sales Executive organization, the Pursuit Center of Excellence (PCOE), Proposal Factory, Pricing & Commercial Deal Support (PCDS), Competitive Intelligence, and the Science of Winning. 

The team member will be aligned to the Consulting Professional National Office, comprised of professionals with various areas of focus that collectively provide mission critical services to support Consulting’s overall success. Whether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities, these professionals ensure that our Firm operates efficiently and that our people can effectively serve clients every day. Our new Operating Model formalizes these functions so that we can continue to enhance their quality while providing our professionals a consistent talent experience and opportunities for growth.



  • Proven track record engaging with and coordinating senior level constituents
  • Sound decision making in complex situations
  • Strong communication skills


  • Client service and/or sales operations experience preferred
  • Unyielding focus on quality results (analyses and deliverables)
  • Team player with a “customer focused” mentality
  • Successful operating in an unstructured environment
  • Ability to coordinate across many constituents
  • Ability to meet tight deadlines
  • Ability to dive into detail when needed

*Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. 


Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 57062


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