Specialist Leader - Human Services Transformation

Program and Project Management | Technology Program and Process Management

Austin, Texas, United States

Position Summary

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers’ interactions with the public sector.

 The Team 

Deloitte’s Government and Public Services (GPS) practice - our people, ideas, technology and outcomes—is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The GPS Human Services Transformation offering designs and implements large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies as well as higher education institutions. With end-users, customers, and workers at the center, we collaborate with our clients to deliver quality human services and work to support individuals in need. Some areas that we focus on include Children Services, Eligibility & Enrollment, Child Support Enforcement, and Labor & Workforce Development.

 Qualifications

 Required: 

*Bachelor’s degree required

*15+ years of experience in consulting or relevant industry experience

* 10+ years of experience in Project Leadership, Management, or Business & Systems Transformation

* 8+ years of Government Public Sector experience, specifically in the State and Local space. 

* Experience with client and team management including proactive value creation activities and supporting pre-sales activities, solution design and project planning.

 * Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve.

* Must be located in Austin, TX

*No limitation on immigration sponsorship

 Preferred:

  • MBA or other Master’s Degree
  • Ability to leverage pre-existing network of clients or contacts in the marketplace
  • Deep domain knowledge in Health and Human Services Agencies
  • Proven expertise in leading a complex sales process
  • Ability to craft sophisticated solutions with creative value propositions and economic models.

 https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 202349

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