Solution Review Implementation Lead

Regulatory & Risk Management | GPS DC MANAGEMENT
Same job available in 9 locations

Arlington, Virginia, United States

Austin, Texas, United States

Boston, Massachusetts, United States

Chicago, Illinois, United States

Dallas, Texas, United States

Los Angeles, California, United States

New York, New York, United States

Rosslyn, Virginia, United States

Washington, District of Columbia, United States

Position Summary

Public Services (GPS) Delivery Excellence (DE) team is currently seeking a full-time dedicated Solution Reviews Implementation Lead. This role sits in the Quality Management (QM) pillar of the GPS DE organization and is responsible for driving the implementation and adoption of Solution Reviews with GPS Offerings and Pursuit teams. GPS Delivery Excellence is tasked with the significant responsibility of driving quality and service delivery excellence while minimizing risk on GPS engagements. Solution Reviews are Offering/Offering Portfolio led review of solutions visioned and proposed during the pursuit and proposal development. Solution Reviews are an important component of the Pursuit Lifecyle Refresh under Project Bravium, aimed at identifying risks early on and reducing delivery quality issues.

GPS Delivery Excellence – Solution Review Implementation Lead

The Solution Review Implementation Lead is responsible for planning and implementing Solution Reviews working with GPS OP/Offering leaders and Account pursuit teams. The individual will work under the supervision of the Solution Support Adoption Lead reporting to the Solution Support Leader. Solution Review Implementation Lead will be assigned to work with specific offerings and sector/accounts and will develop a strong understanding of the refreshed pursuit lifecycle, the Delivery Transformation project archetypes and GPS Offerings. This practitioner will work with Offering leadership to help adopt Solution Reviews for pursuits involving solutions from their Offerings. The Solution Review Implementation Lead will work with pursuit teams and Offering Solution Reviews leaders to support the Solution Review process, observe and collect data on Solution Review adoption and participate in Solution Review process improvements.

Core Responsibilities

  • Develop a deep understanding of the refreshed pursuit lifecycle including awareness of the RACI model relative to Solution Reviews
  • Work with Solution Support Adoption Lead to develop the implementation plan for the assigned offerings and pursuits
  • Develop Solution Review implementation plans and Solution Review overview materials 
  • Develop and deliver presentations to GPS OP/Offering and DE leadership on Solution Reviews
  • Support gathering data for Solution Review adoption metrics; support development and publication of adoption reports
  • Support and suggest ways to continuously improve Solution Review process, materials, and workflow
  • Maintain and own a log of feedback and improvements to Solution Review processes and suggest process improvements
  • Work collaboratively with others in support of Delivery Excellence priority initiatives and/or ad hoc activities

Qualifications

Required:

  • 3 years of experience within one or more of the following areas: Customer & Marketing, Enterprise Performance, Core Business Operations, Human Capital, Strategy & Analytics
  • Experience within Government and Public Services including Federal, State, and/or Local & Higher Education
  • Must be legally authorized to work in the United States without need for employer sponsorship, now or at any time in the future
  • Bachelor's Degree

Preferred:

  • Experience with Program Management
  • Experience with Consulting
  • Experience with MS Office suite including Word, Excel and the use of PowerPoint
  • Ability to quickly understand, synthesize, and structure new information
  • Ability to prioritize tasks and work on multiple assignments in a face-paced environment
  • PMP Certified

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, where applicable. See notices of various ban-the-box laws where available.

Requisition code: 103748

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