Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Soarian Clinicals Functional Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. PDM practitioners are local to project locations, minimizing extensive travel, and provides you with a full career path within the firm.
Work you’ll do/Responsibilities
- Participate in cadence calls for status and progress reporting
- Able to articulate complex solutions through technical discussions.
- Work as a liaison between client and offshore team
- Excellent communication skills (written and verbal), ability to work in a team environment.
- Identify and engage practice SMEs in feedback, solution / asset development, process improvements
- Coordinate between multiple disciplines (Architects, Business Analysts, Project Managers, other Developers, and Customers) to design, develop, implement, and support complex business solutions
- Proactively address technical issues and risks that could impact project schedule and/or integrity of the application environment
- Identify and resolve errors, ensure ongoing stability of the environment.
- Work on Root cause analysis of Production issues and incidents and provide workarounds if any
- Plan, perform, and manage medium to high complexity production support tasks and activities (e.g., incident, change, problem management, controls, monitoring production processing)
- Experience with monitoring, alerting & debugging in production
- Ability to analyze logs and extract issue details.
- Work independently on the assigned deliverables driving them to completion on time (with guidance as needed)
- Work closely with the L2 support team to analyze production tickets.
- Work with the L3 technical support for code fixes and enhancement, along with unit testing
- Creating the design documents, UTR, and other appropriate documentation as needed
The Team
Our Core Technology Operations (CTO) team offers differentiated operate services for our clients with solutions to help organizations scale and optimize critical business operations, drive speed to outcome, deliver business transformation, and build resilience in an uncertain future.
Our operate services within CTO include:
· Foundry Services: Operate services providing flexible, recurring resource capacity for client initiatives, projects, tasks, and enhancement
· Managed Services: Operate services that provide ongoing maintenance, monitoring, and optimization for IT/Engineering applications & products
Qualifications
Required
· 3-4 years of experience in Cerner Soarian clinicals
· Excellent communication skills (written and verbal), ability to work in a team environment.
· Must be proficient at documentation and design, creative problem solving and strong analytical skills.
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Limited immigration sponsorship may be available
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve