ServiceNow Platform Developer-Low Code/No Code (Senior Consultant)

Management Consulting | Core Business Operations
Same job available in 10 locations

Position Summary


CORE BUSINESS OPERATIONS


Core Business Operations (CBO) is an integrated set of offerings that addresses our clients' core business issues. CBO provides a gamut of consulting services spanning advisory, implementation and operations. CBO practitioners help our clients transform, modernize, and run their existing technology platforms right from process design to implementation and finally ensuring roll-out transition. 


CBO has four different offerings — Systems Engineering focused on design, delivery and support of large scale software applications and integrated systems; Cloud Engineering focused on end-to-end cloud services from migration strategy into transformation and cloud operations; Core Industry Solutions focused on industry vertical, sector specific solutions that drive operational change and automate the core of the business; and Operations Transformation focused on creating a flexible, innovative business model for clients supported by a strong operations foundation. CBO serves clients across Life Sciences and Health Care, Government & Public Services and Financial Services among other industries.


LOW CODE AND NO CODE – Now Platform Developer (SENIOR CONSULTANT)


As a Now Platform Developer at Deloitte Consulting, you will be responsible for leading a medium-sized team providing Low Code No Code platform implementation and support services to clients. You will be responsible for: client communication, technical development and configuration, independently leading the medium-sized team, and managing the delivery.

Work you’ll do

Lead a team to manage application design, development, enhancements, break-fixes, standard application changes and maintenance activities

Develop and/or configure solutions following established timelines, application development standards and quality processes in projects

Assign and monitor the work for junior team members

Perform detailed reviews on deliverables

Run the daily calls / scrum meetings and drive collaborating across locations

Interact with onsite clients, coordinator / scrum master, onsite and offshore development and QA teams, support teams and other cross-functional teams

Communicate with client stakeholders to understand business and technical requirements and manage questions/clarifications

Manage dependencies with other teams and change requests

Perform ongoing team status reporting and build weekly status reports to be reviewed with the client and leadership

Identify and mitigate risk/issues and act as a first line of defense/escalation on any delivery issues

Handle real time issues occurred and drive through to resolution

Define and implement best practices and procedures

Mentor junior team members


The team

CBO practitioners work on design, delivery and support of a variety of solutions that help our clients meet business objectives. These solutions range from large scale ground-up custom developed applications, to cloud based development and integration services as well as customizing industry sector focused packages. As a Low Code No Code capability hire on this team, you would get opportunities to work on all adjacent area technologies along with Low Code No Code solutions.


QUALIFICATIONS:

Education:

Bachelor’s degree in Computer Science or Engineering or similar from accredited university with strong academic record or related work experience

Prior Experience:

5-7 years of work experience in software development and implementation

Skills / Project Experience - required:

Now Platform experience is required

Experience leading a small team with 5 – 7 members or more

Deep understanding of application design, development, support and enhancement lifecycle

Strong track record working as a technical lead to perform process analysis, gather business requirements and develop/configure digital applications

Low code/no code application configuration/development experience

Ability to develop solutions for client problems through application of personal experience and standard methods and tools

Ability to manage a small team of analysts/developers/configurators/testers for day to day work management

Experience working in software development life cycle (waterfall/Agile) across all phases including design, development, testing, implementation, deployment, maintenance

Experience managing service levels, metrics and status reporting

Ability to develop and maintain documentation of business processes/requirements/system enhancements

Programming knowledge and/or experience with scripting languages (JavaScript (Node.js) / Python) or expertise in HTML, JavaScript, and CSS skills or lower level language (Java or C#) 

Database development skills 

Knowledge of coding standards, code reviews, source control management, build process, testing and operations

DevOps experience to deploy and maintain client projects

Understanding of the technology landscape including open source, commercial on-premises, and cloud-based tools

Full-Stack web application development experience 

User Interface (UI) design knowledge 

Experience designing modular, object-oriented programming 

Experience developing across Windows/UNIX

Experience developing for mobile platforms 

Demonstrated ability and eagerness to learn new technical skills quickly

Solid analytical and critical thinking skills

Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

Exceptional interpersonal and communication skills (including oral, written and presentation skills (MS Visio, MS PowerPoint))

Ability to work in a dynamic, fast paced environment

Ability to work independently and manage multiple task assignments

Experience mentoring and/or training junior developers

Skills / Project Experience - recommended:

Experience working in an onsite-offshore model 

Experience working at a client site


Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 24725

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