ServiceNow Functional Consultant - Location Open

Human Capital Consulting | DC Human Capital
Same job available in 27 locations

Atlanta, Georgia, United States

Austin, Texas, United States

Boston, Massachusetts, United States

Charlotte, North Carolina, United States

Chicago, Illinois, United States

Cincinnati, Ohio, United States

Cleveland, Ohio, United States

Dallas, Texas, United States

Detroit, Michigan, United States

Gilbert, Arizona, United States

Houston, Texas, United States

Indianapolis, Indiana, United States

Kansas City, Missouri, United States

Lake Mary, Florida, United States

Mechanicsburg, Pennsylvania, United States

Miami, Florida, United States

Minneapolis, Minnesota, United States

Nashville, Tennessee, United States

Philadelphia, Pennsylvania, United States

Phoenix, Arizona, United States

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Sacramento, California, United States

San Diego, California, United States

Seattle, Washington, United States

St. Louis, Missouri, United States

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Tampa, Florida, United States

Position Summary

Are you an experienced, passionate pioneer in technology – a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center – we are breaking the mold of a typical Delivery Center. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below …

Work you’ll do/Responsibilities

•You will work closely with the client's business function to design and implement a target state process

•Achieve buy-in from stakeholders and drive adoption of new methods

•Identify opportunities for clients to achieve future success

•General support, administration, and maintenance of ServiceNow platform and associated applications

•Assess existing artifacts, documentation, and data to baseline client performance against best practices.

•Oversee the business process assessment, target state design, and road map activities

•Gather business requirements

•Understand business capabilities of tools

•Negotiate what is expected to be configured out-of-the box or customized

•Facilitate the JAD sessions and align on how solutions meet business requirements/user stories

•Enable the adoption of new processes, procedures and tools

•Monitor health, usage, and overall compliance of ServiceNow and its applications

The Team

The HR Transformation team is a core component of our Human Capital practice – the work we do supports the five major issues our clients are facing. We collaborate with our clients to develop leading global HR strategies and support organizations in achieving excellence through implementing solutions that transform how they organize, develop capabilities, deploy leading technology, and deliver a leading employee experience. Keeping the employee in mind, all our services cater to improving an organization’s productivity through their human capital asset. The client issues we work with range from the need for a comprehensive HR strategy to determining the need for new and enabling technologies, to streamlining HR operations and transforming the way HR is delivered.

Qualifications Required

•2+ years ServiceNow experience in an enterprise environment

•Bachelor of Science in Computer Science, a similar technical discipline, or comparable experience

•Must be technically savvy and possess strong experience configuring ServiceNow

•Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)

•Experience gathering requirements, writing user stories, and running JAD sessions

•Travel up to 10% annually

•A current government security clearance, or the ability to hold a clearance is required

•Must live a commutable distance to one of the following cities: Atlanta, GA; Austin, TX; Boston, MA; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Dallas, TX; Detroit, MI; Gilbert, AZ; Houston, TX; Indianapolis, IN; Kansas City, MO; Lake Mary, FL; Mechanicsburg, PA; Miami, FL; Minneapolis, MN; Nashville, TN; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Sacramento, CA; St. Louis, MO; San Diego, CA; Seattle, WA; Tallahassee, FL; Tampa, FL; OR be willing to relocate to one of the following USDC locations: Lake Mary, FL; Mechanicsburg, PA

•No Sponsorship- Must be legally authorized to work in the United States without the need for employer sponsorship now or at any time in the future

Preferred

•ServiceNow System Administrator / Developer Certification preferred

•ITIL V3 Foundation Certification preferred

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 111838

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