ServiceNow Developer

Cyber | Cyber & Strategic Risk
Same job available in 7 locations

Atlanta, Georgia, United States

Charlotte, North Carolina, United States

Ft. Lauderdale, Florida, United States

Gilbert, Arizona, United States

McLean, Virginia, United States

Reston, Virginia, United States

Suitland, Maryland, United States

Position Summary

Are you an experienced, passionate pioneer in technology – a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel?  If so, consider an opportunity with Deloitte Government and Public Services.

The Team: 

We work with our clients to design, develop and build solutions to help reimagine, reshape and rewire the competitive fabric of entire industries.  Our specialists, range from systems designers, architects and integrators, to creative digital experts, to cyber risk and human capital professionals.  We are a unique blend of skills and experiences, yet we underline the value of each individual, providing customized career paths, fostering innovation and knowledge development with a focus on quality.  Our organization supports a collaborative team culture where we primarily work close to home and travel to client locations when required.

Work you’ll do:


Deloitte provides comprehensive configuration, development, and operational services for the ServiceNow platform and all its related products. The Integrated Risk Management (IRM), Configuration Management Database (CMDB), and Governance, Risk & Compliance (GRC) products are the focus of the client’s immediate and long-term needs. As a ServiceNow Developer you will be a key member of the overall client project team working to implement and configure ServiceNow for one or more applications mentioned.  Some your daily activities in this role will include:

  • Implement ServiceNow Application(s) throughout the full Software Development Lifecycle.
  • Design and build systems integrations through various methods (Web services, LDAP, SQL, APIs)
  • Develop customizations such as building workflows, importing data, integrating with external data sources via API’s and scripting, customizing the screens, forms and lists, building reports and dashboards, configuring groups and role access. 
  • Configure out of the box ServiceNow solutions to meet client’s business needs.
  • Evaluate ServiceNow platform performance, debug software problems, and make recommendations for problem resolution.
  • Work with clients to identify target use cases for automation, as well as defining and documenting business and functional requirements for software development.

Required Qualifications:

·       BA/BS Degree or equivalent work experience in a Business or Technology discipline, Engineering, Information Management Systems or Computer Science.

·       3-5 years hands on experience in development, support, administration, and implementation of ServiceNow through the complete software development lifecycle.   

·       Required certifications as a ServiceNow Certified System Administrator and ServiceNow Certified Application Developer.

·       Strong knowledge of the ServiceNow data model and relationships.

·       Hands on knowledge and experience with JavaScript /HTML/CSS/AJAX/Angular/Bootstrap/Jelly.

·       Experience administering a ServiceNow instance including group roles, permissions, modifications for business rules, workflows, UI pages, UI actions, UI policies.

·       Possess or ability to obtain & maintain security clearance.

·       Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

·       Fluent language skills in English, both oral and written.

Preferred Qualifications

·       Certifications as a ServiceNow Certified Implementation Specialist in one or more ServiceNow products: GRC/IRM, ITAM/CMDB.

·       1+ years’ experience working with ServiceNow GRC/IRM and/or ITAM/CMDB products.

·       Relational database expertise in relation to an enterprise software system (Oracle, MS SQL, MySQL)

·       Deep analytical and problem-solving skills, with an ability to thrive in ambiguous situations.

·       Able to engage with customers to understand, gather and document requirements.

·       Excellent team player with outstanding interpersonal skills and craves situational awareness.

·       Ability to take a broad view of his/her position and take initiative to communicate, interact, and cooperate with others to ensure that all aspects of a task are addressed. 

·       Proficiency with Microsoft Office products including Excel, PowerPoint, Word and Outlook.

·       Excellent oral/written communication skills and a proven ability to present complex technical information to both technical and non-technical audiences. 

·       Strong ability to manage personal time requirements and activities to meet project related timelines and client commitments.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.  The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current range is  $84,750 to $141,250.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte Advisory" means Deloitte & Touche LLP, which provides audit and enterprise risk services; Deloitte Financial Advisory Services LLP, which provides forensic, dispute, and other consulting services; and its affiliate, Deloitte Transactions and Business Analytics LLP, which provides a wide range of advisory and analytics services. Deloitte Transactions and Business Analytics LLP is not a certified public accounting firm. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. These entities are separate subsidiaries of Deloitte LLP.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 133984


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