Service Delivery Data Architect - Hux

Management Consulting | Customer & Marketing
Same job available in 5 locations

Position Summary

Service Delivery Data Architect - Hux


Hux has a variety of roles within the Service Delivery group that allow for individuals to work in the fun and exciting environment of one of our Hux Studios (NYC, Chicago, Denver, Seattle, San Fran, Greensboro, Raleigh, Charlotte) or travel to our client sites.  Travel expectations vary based on role. 


What is Hux?  Hux is Deloitte Digital’s human experience offering.


In today’s world, customers expect companies to know who they are and what they want.  Customers want to have products, services or experiences that best suit their needs delivered to them seamlessly across physical and digital channels.


Customers are human first: driven by dynamic wants, needs, and desires.  The ability for brands to make personal, meaningful connections on a human level has never been greater and Hux by Deloitte Digital delivers on those experiences in a way that allows companies to own the customer journey end to end.  We help companies connect key data sources to understand what matters most to people; connect to advanced technologies like AI and machine learning to sense and respond to those needs at scale; and connect their systems to unlock insights, create collaboration and drive acquisition, engagement and loyalty.  Most importantly, we empower companies to connect with customers in personal, meaningful ways that respect them as people, not just customers. 


Hux by Deloitte Digital gives companies the ability to build and leverage the connections – between people, systems, data and technologies – so they can deliver personalized, contextual experiences to customers at scale.


Work You’ll do

  • As a Service Delivery Data Architect, you’ll tailor customer experience & marketing data solutions to the business requirements and needs of our clients. You’ll serve as the technical lead and overall solution design owner as it relates to end-to-end customer experience & marketing solutions from data management, advanced decision making, to down-stream orchestration. The role requires a client-forward focus and will be asked to contribute in proposals, client-facing requirements gathering, and enabling the delivery teams for success.
  • Your responsibilities will include:
  • Serving as the Data Architect and subject matter expert for customer experience & marketing data solutions (e.g. Customer Data Platform) during Discovery, Design, and Implementation projects.
  • Interfacing with client’s technical and business teams to gather business requirements to define technical architecture and data flows for customer experience & marketing data solutions.
  • Manage the day-to-day work of onshore and offshore engineers to ensure projects are delivered in a timely manner.  Work as their technical lead and offer solutions as needed.
  • Involving other domain specific SME’s (e.g. CRM, Martech, Adtech, Commerce) to support solution design.
  • Engaging in technical resource planning and level-of-effort estimation to support project scoping, pricing, and planning.
  • Proposing designed solutions to client technical and business teams.



Required:

  • 5+ years of data modeling and optimization
  • 5+ years of in-depth understanding of database platforms including relational and non-relational data engines (MS SQL, MySQL, PostgreSQL, MongoDB, MariaDB, Hadoop, Snowflake, Hive, Spark, Big Query, Redshift, Data Warehouse, and similar)
  • 5+ years of experience with data processing (ETL) tools & methodologies (Informatica, Talend, Spark, Pentaho, SSIS, Unifi, SnapLogic and similar)
  • 5+ years of experience with data visualization tools (Tableau, PowerBI, Qlik, and similar)
  • 2+ years of experience with Python or Powershell
  • Ability to travel 80%



Preferred:

  • 5+ years of experience related to technical data & marketing solution experience
  • Understanding of data integration methodologies and tools (Mulesoft, Dell Boomi, Custom API, Segment, Tealium, and similar)
  • Understanding of data integration methodologies and tools (
  • Understanding of public cloud offerings and how-to solution designs that are built around these technologies (AWS, Azure, Google Cloud Platform, and similar)
  • Experience in designing highly available, scale-able, and resilient architectures
  • Prefer experience in advanced analytics\machine learning concepts\use cases and how to apply this technology to customer experience & marketing solutions (predictive modeling, recommendation personalization, channel optimization)
  • Excellent interpersonal skills and the ability to articulate complex technology concepts with technical and non-technical individuals
  • Ability to approach a technical solution to solved for challenges from a business perspective
  • Understanding and experience working with customer centric data and how to define uses for this data to enable business goals
  • Understanding of the full SDLC process
  • Degree in Computer Science, Information Systems, Data Science, Electrical Engineering or related field
  • Experience and knowledge digital marketing analytics
  • Experience with Martech/Adtech tools and how to integrate technologies into the data management solution. (Adobe, Salesforce, Oracle, Google, and similar)
  • 5+ years of experience with data visualization tools (Tableau, PowerBI, Qlik, and similar)Experience in advanced analytics\machine learning concepts\use cases and how to apply this technology to customer experience & marketing solutions (predictive modeling, recommendation personalization, channel optimization)
  • Experience using C#, Java or Python
  • Experience working with public cloud offerings (AWS, Azure, Google Cloud Platform, and similar)
  • GCP - (Cloud Functions, Composer, SQL, Storage, Dataproc, Datastore, Kubernetes, Big Query, Stackdriver, Pub/Sub)
  • AWS – (Lambda, Glue, Data Pipeline, Redshift, Aurora, Athena/Spectrum, S3/Glacier, Fargate, Cloud Watch, Kinesis)
  • Azure - (Functions, Batch, Blob Storage, Data Warehouse, Data Factory, Containers, Monitor, Service Bus)
  • Excellent interpersonal skills and the ability to articulate complex technology concepts with technical and non-technical individuals
  • Ability to approach a technical solution to solved for challenges from a business perspective


 

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.  From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 26287

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