Position Summary

Are you an experienced, passionate pioneer in technology? A system’s professional who wants to work in a collaborative environment. As an experienced Senior UX Designer you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.  PDM practitioners are local to project locations, minimizing extensive travel, and provides you with a full career path within the firm.


Work you’ll do/Responsibilities 

Partner with the UX Manager and other key stakeholders to deliver applications and online experiences as needed while supporting the overall online strategy.

Own multiple projects across different workstreams.

Design and execute user testing appropriate to each project in accordance with the best practices of the User Experience department.

Help organize and drive research plans for providing guidance to more senior team members.

Self-directed and self-motivated.

Manages overall client communications related to the execution of a project. 

Poised under pressure, able to think on one’s feet.

Prepares and coordinates development of quality deliverables. 

Follows project standards and applies best practices.

Supports proposal presentations by demonstrating subject matter expertise, delivery, scoping, and planning.

Help evangelize the practices and processes of the User Experience department via project interactions with stakeholders and UX training of internal customers outside of the User Experience department.

Work closely with the Manager and other members of the UX design team in an open, supportive, and collaborative environment. 

Mentors other more junior individual contributors. Participates in design reviews and feedback sessions.

Solid understanding of UX processes, tools, and templates. Able to provide team educations and guidance across all potential tools.


The Team

Digital Customer offering focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. The ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets

 

Professionals will serve our clients through the following types of work:

• Emerging | enables different capabilities throughout Lead to Fulfillment life cycle, we are closely aligned in assisting clients in providing a high-quality customer experience and executing efficient processes. 

• Sales Excellence & Service Excellence | Integrate the latest technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service 

• Salesforce | Deloitte unleashes the powerful Salesforce platform for our clients to drive the best possible outcomes and redefine engagement. We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients.


Qualifications

Required

Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience

5+ years’ experience in UX or related field.

Demonstration of Skills: Average UX skillset, portfolio of work required. 


Limited immigration sponsorship may be available.


Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 56609

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