Position Summary

Are you an experienced, passionate pioneer in technology – a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity in Chicago, IL.


Work you will do/Responsibilities 

A 5 year Run Engagement to provide Incident management, Problem management, Service request, Knowledge management of multiple applications on multiple technologies e.g. Java, J2EE, PL/SQL, AngularJS, Microservices etc. The team size is 32 - 35 including onsite & offshore. The proposed role is of Onsite team lead role which involves coordination with offshore as well as client stakeholders.


Performs all support Services in scope including code analysis, data analysis, traiging & troubleshooting of application issues, minor enhancements

Provides regular status updates on incidents through ServiceNow, mails or calls as necessary

Coordinates and communicates with other support groups for issue resolution

Leads a group of applications/functions (ex. grouped by functionality or technology)

Ensures work assigned is handled within agreed upon SLAs

Drives business impacting issues to resolution in collaboration with other application teams, infrastructure, 3rd party vendor and development teams

Manages and coordinates communications between the Contractor onshore and offshore teams

As required, contributes and participates in knowledge sharing sessions with Gallo teams

Coordinates with business users on functional changes or for clarifications


Qualifications

Required

1: Java, J2EE

2: SQL, PLs/SQL

3: Front end skills e.g. JavaScript, (AngularJS is good to have)

4: Bachelor's Degree preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.

5: Limited Sponsorship may be available.


MINUMIM YEARS OF EXPERINCE 3


Preferred Qualifications: 

1 to 3 years of Programming experience

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 53260

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