Senior Specialist - Breakthrough Labs - Greenhouse Experience

Business Development & Account Management | Business Development
Same job available in 3 locations

Jersey City, New Jersey, United States

Morristown, New Jersey, United States

New York, New York, United States

Position Summary

The Deloitte Greenhouse® has been instrumental in helping thousands of executives and teams tackle their most challenging business problems. It takes specialized skills, proven best practices, and deft executive facilitation to deliver results that are anything but business-as-usual. Our teams design both physical and virtual environments that enable leaders and their teams to reach their desired outcomes together. 

We are passionate about helping client executive teams overcome their most critical challenges. As a Deloitte Greenhouse® Experience team member, you will have the opportunity to create bespoke, immersive, innovative, and impactful experiences (“labs”) for client teams across industries. Labs are powerful enablers for Deloitte teams to accelerate their relationships with key clients, and you will partner closely with Deloitte’s senior leaders to catalyze this relationship-building. You will be part of a team that is committed to the growth of all members, to maintaining a customer-centric mindset, and to cultivating a culture that is enjoyable, playful and supportive. In this role you will interact extensively with senior Deloitte clients in all industries and functions. 

Learn more about what we do and what it takes to join The Deloitte Greenhouse®.

Work you’ll do 

The Deloitte Greenhouse® is searching for a Breakthrough Lab Producer to join the Breakthrough Experience team. This is an exciting opportunity to work with a wide array of clients to solve exciting business challenges, stretch your critical thinking and problem-solving skills, and network with executive-level clients as well as Deloitte leaders. The Breakthrough Lab producer plays an integral role in the success of labs, including:

Lab Design: Supporting the lab design, which includes planning, producing, and managing all lab materials and tools (physical or digital), participating in and documenting design sessions, researching as part of the design effort, managing pre-lab interviews as appropriate, and creating an immersive experience for lab participants. We are looking for someone with strong production skills and a passion for creativity.  

Lab Delivery: Participating in day-of lab delivery, which includes managing materials and technology, sharing content, playing music, serving as the main logistics point of contact, facilitating lab break-out activities under the mentorship and guidance of Lab Managers and Lab Leads, and updating lab materials in real-time as needed. Lab producers are also responsible for developing comprehensive documentation for each lab, which includes capturing notes, synthesizing, and organizing the information for documentation purposes. We are looking for someone with executive presence and attention to detail.  

Project Management: Managing logistics and providing both operational support and underlying project management for assigned Greenhouse labs and other events in the Deloitte Greenhouse®. This includes adhering to milestones, escalating potential risks, conducting necessary reporting efforts for the team, and maintaining appropriate document management systems and team collaboration infrastructure. We are looking for someone with strong project management skills and the ability to drive progress while working independently.  

Greenhouse Program Support: In addition to delivering labs, you may also have the opportunity to support national or local special projects as well as test creative and innovative approaches that could be leveraged in the Deloitte Greenhouse® portfolio. We are looking for someone who thrives in a collaborative team environment and is energized by challenging the status quo.  

What we’re looking for

In this role you will exercise skills in the following areas:

  • Working independently and proactively
  • Managing work across multiple streams
  • Operating effectively in ambiguity
  • Demonstrating intentional apprenticeship
  • Demonstrating strong business writing, as well as document development skills (including note taking and tailoring complex information) and structuring and formatting capabilities
  • Establishing rapport and building strong working relationships with internal stakeholders and clients
  • Taking personal ownership to ensure customers are satisfied and rendering extra services when necessary
  • Recognizing the differing needs of various stakeholder groups and understanding the importance of adjusting engagement approaches accordingly
  • Managing and organizing large amounts of qualitative and quantitative data
  • Applying knowledge of business terms and definitions, standard business or financial reports, and common business metrics
  • Beginning to understand how organizations make decisions based on strategic, financial, and market considerations
  • This role will require commuting to the Deloitte San Francisco office
  • Demonstrate exceptional creativity in designing and executing engaging client experiences 

Qualifications include

Required:

  • Minimum of 2-3 years professional work experience
  • Bachelor's Degree
  • Well-developed analytical skills - ability to synthesize group discussions into concise / concrete bullet points and help steer abstract dialogue into actionable themes
  • Excellent presence, as well as strong writing and oral presentation skills
  • Mastery of Microsoft Office (e.g. PowerPoint, Excel, Word)
  • Travel up to 25% as needed for the role
  • Limited immigration sponsorship may be available
  • This person in this role would split their time between Deloitte offices in New Brunswick, NJ and New York City (30 Rockefeller Plaza).

Preferred:

  • Interest and experience with analytical methods and tools, including data visualization are desirable
  • Solid business experience and business acumen a plus

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $76,600 to $157,200.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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Requisition code: 182687

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