Senior Product Manager

Management Consulting | Customer & Marketing
Same job available in 11 locations

Position Summary

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers’ interactions with the public sector.


Are you an experienced product manager who has helped lead the development and delivery of digital technologies? Are you looking for an opportunity to expand your scope to build products used by some of the biggest and most influential organizations around the world? Do you thrive working collaboratively with designers and engineers on dedicated product teams? If the answer to these questions is yes, we would like to talk with you.


We are looking for a technical product manager to join our growing Digital team, contributing to the success of the technologies we build for our clients, which commonly include mobile applications and web presences. The ideal candidate will be highly motivated, reliable, detailed, and exude excitement for seeing software products through fruition. This individual must thrive in a fast-paced environment.

 

Work you’ll do

 

As a Program Manager in our practice you will:

  • Manage the product development process from ideation through delivery for a wide-range of technology mediums and clients
  • Own the agile development process to create potentially shippable products each iteration
  • Serve as an integrator between business needs and technology solutions, helping to create technology solutions to meet clients’ business needs
  • Work with development teams, clients, and integration partners on a variety of emerging-tech apps and services
  • Develop visions and roadmaps for the product based on input from internal stakeholders, customers and the market
  • Prioritize features based on needs and benefits of the client organization, to include its user base, to maximize product value
  • Define and track KPIs and other measurable success criteria
  • Employ a strong empathy for users and stakeholders to generate products with satisfying user experiences
  • Understand and define a client’s problem and articulate it to the development team to drive solutions
  • Test product hypotheses and manage user testing cycles
  • Break down complex problems into actionable steps for the development team
  • Facilitate collaborative decision-making during workshops

The team 

Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology and outcomes—is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.   

 

The GPS Digital Customer offering helps public sector and higher education clients transform their businesses and customer interactions through innovative digital experiences. We work with our clients to create, design and deploy digital products that increase adoption and drive measurable results.

 

Qualifications 


Required: 

  • Proven experience with digital transformation, digital strategy, and implementation
  • 5+ years of technology consulting or other relevant industry experience 
  • Experience shipping successful products, including defining vision, strategy, outcome-driven product roadmaps and creating and managing backlogs
  • Proven ability to successfully collaborate with client stakeholders from various parts of the organization and drive successful cross-functional outcomes
  • Expertise with developing mobile technologies 
  • Experience with using issue tracking tools, to include JIRA
  • Agile product development experience
  • Strong oral and written communication skills, including presentation skills
  • Strong problem solving and troubleshooting skills
  • Ability to work both independently and as part of team
  • Willingness to mentor junior staff
  • Strong analytical and technical skills
Preferred: 
  • Bachelors Degree
  • Scrum Certification 
  • Security Clearance eligible 

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.  From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 23725

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