Senior Product Management Specialist

Management Consulting | Customer & Marketing
Same job available in 56 locations

Albany, New York, United States

Alexandria, Virginia, United States

Ann Arbor, Michigan, United States

Arlington, Virginia, United States

Atlanta, Georgia, United States

Austin, Texas, United States

Baltimore, Maryland, United States

Bethesda, Maryland, United States

Boston, Massachusetts, United States

Bristol, Tennessee, United States

Charlotte, North Carolina, United States

Chicago, Illinois, United States

Cincinnati, Ohio, United States

Cleveland, Ohio, United States

Columbus, Ohio, United States

Dallas, Texas, United States

Davenport, Iowa, United States

Des Moines, Iowa, United States

Detroit, Michigan, United States

Ft. Lauderdale, Florida, United States

Greensboro, North Carolina, United States

Greenville, South Carolina, United States

Hartford, Connecticut, United States

Houston, Texas, United States

Jacksonville, Florida, United States

Jersey City, New Jersey, United States

Kansas City, Missouri, United States

Madison, Wisconsin, United States

McLean, Virginia, United States

Memphis, Tennessee, United States

Miami, Florida, United States

Milwaukee, Wisconsin, United States

Minneapolis, Minnesota, United States

Nashville, Tennessee, United States

New Orleans, Louisiana, United States

New York, New York, United States

Orlando, Florida, United States

Parsippany, New Jersey, United States

Philadelphia, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

Princeton, New Jersey, United States

Providence, Rhode Island, United States

Raleigh, North Carolina, United States

Reston, Virginia, United States

Richmond, Virginia, United States

Rochester, New York, United States

Rosslyn, Virginia, United States

San Antonio, Texas, United States

St. Louis, Missouri, United States

Stamford, Connecticut, United States

Tallahassee, Florida, United States

Tampa, Florida, United States

Washington, District of Columbia, United States

West Palm Beach, Florida, United States

Wichita, Kansas, United States

Wilmington, Delaware, United States

Position Summary

Senior Product Management Specialist

At Deloitte Digital Marketing and Experience Services, we help marketers optimize their customer experience to win in the marketplace. We’re combining data, decisioning and real-time delivery to build and manage customer data ecosystems that enable our clients to acquire, engage and retain customers in a dramatically different and improved manner. With customer data as a foundation, we help clients deliver dynamic, personalized customer experiences across all engagement channels using machine learning and artificial intelligence.

Work You’ll Do

The Senior Product Management Specialist for Hux will assist in the development and execution of the product strategy for a suite of capabilities and end-to-end solutions within our Hux platform organization. Hux tightly integrates marketing managed services with pre-built IP/software and a best-of-breed ecosystem to power real-time data management, marketing decisioning support, content, delivery, personalization, audience management and the end-to-end customer experience (CX) spectrum.

This role will work with the engineering team in leading ongoing releases of the existing capability suite and bringing enhancements and new solutions to market. This is a hands-on role that will include both day to day product management and strategic planning. This is an exciting opportunity for the right candidate – Hux is a strategic priority for the business and we are making investments in new capabilities, solutions, and hybrid IP plus service offerings.

The Team

Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients’ brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients’ marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios.

We serve our clients through the following types of work:

  • Cross-channel customer engagement strategy, design and development (web, mobile, social, physical)
  • eCommerce strategy, implementation and operations
  • Marketing content and digital asset management solution
  • Marketing technology and advertising technology solutions
  • Marketing analytics implementation and operations
  • Advertising campaign ideation, development and execution
  • Acquisition and engagement campaign ideation, development and execution
  • Agile based, design-thinking, user-centric, empirical projects that accelerate results

What You'll Bring to the Table

Qualifications required:

  • Bachelor’s degree required. Computer Science, Engineering, Math or Physics majors preferred. MBA a plus
  • 4+ years in product management with a majority in product companies in the marketing services, digital/customer experience domain; experienced technology leadership in rapid growth companies in marketing services preferred
  • Understanding of artificial intelligence/machine learning paradigms and distributed cloud based agile deployment
  • Demonstrated ability to think strategically and translate plans into phased actions
  • Experience developing and executing the product strategy for a product line/domain within a mid- to large-scale software/SaaS product suite in marketing services tech; related additional experience in professional services, implementation or managed services preferred
  • Demonstrated experience in Agile development methodologies
  • Understanding and responsibility in project and program management principles, with explicit experience in the application of these principles to developing marketing technology solutions
  • Effective oral, written and interpersonal communication skills. Strong presentation skills necessary to communicate, and persuade, a wide range of audiences
  • Demonstrated ability to partner and collaborate across organizations to optimize outcomes
  • Has experience with scaled systems and understands data and system integration; should also have a good understanding of security from a data and process perspective
  • Has a customer-driven mindset and insatiable appetite for engineering excellence and drive for outcomes
  • Ability to travel up to 30%, on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred:

  • Knowledge of cloud platforms (AWS/GCP/Azure)
  • Industry knowledge of, and preferably experience working with, Customer Data Platforms (CDPs)
  • Experience with leading Adtech or Martech providers
  • Previous experience working in a service environment
#LI-MV1
#AHBV

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 106082

SCAM ALERT

Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (“Deloitte”). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a ‘job’ with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.