Senior Content Strategist

Management Consulting | Customer & Marketing
Same job available in 4 locations

Position Summary

Sr. Content Strategist

NY, CHI, LA, SEA

Deloitte Studios is a full-service creative agency within Deloitte Digital.  A newly formed group that brings together our Digital Experience capabilities and our Advertising/Marketing teams into new kind of Creative agency. An agency that, coupled with the power of Deloitte Digital, combines creativity and technology to tell new stories in new ways. We are a collection of artists, analysts, strategists, engineers, writers, makers, business-builders, designers, and dreamers with offices in Chicago, Denver, Los Angeles, New York, San Francisco, and Seattle. We work alongside broader Deloitte to create brand momentum, bringing people closer to the things they care about and driving businesses forward.

We are seeking a Sr. Content Strategist that is passionate about brands and eager to help grow a new agency model. A model that is powered by smarter insights, and puts creativity to work in advertising, and well beyond it – influencing the entire marketing ecosystem.  We believe brands should impact more than just comms, and we hope you do too.

 

 The Deloitte Studios Team

 Sits within our “Advertising, Marketing & Commerce” offering

Within our group, we create content, communications, and experiences that engage and inspire our clients’ customers to act.  We implement and operate the technology platforms that enable personalized content, commerce and user-centric experiences. And, in doing so, we transform our clients’ marketing and engagement operations into modern, data-driven, creatively focused organizations – all built to drive growth.

 

Our AM&C offering serves our clients through the following types of work:  

 

·       Advertising campaign ideation, development and execution 

·       Cross-channel customer engagement strategy, design and development to include the creation of omni-channel digital experiences across web, mobile, social, physical, AR/VR, voice, gesture, IoT, and video 

·       eCommerce strategy, implementation and operations 

·       Marketing Content and digital asset management solutions 

·       Marketing Technology and Advertising Technology solutions 

·       Marketing analytics implementation and operations 

·       Acquisition and engagement campaign ideation, development and execution 

·       Agile based, design-thinking, user-centric, empirical projects that accelerate results 

 

Who You Are

You’re perfect for this role if you’re a blend of strategist, storytelling, researcher, and problem solver. You know that great content not only solves problems, but also drives businesses to succeed.

You believe content strategy must be embedded into strategy, marketing, user experience, technology, and creative – and enjoy playing the role of connector between all of these disciplines. You can make sense of any mess, and like organizing ideas and processes.  

You have a strong point of view on content and can articulate it both internally and with clients to be a champion of the discipline, and a true expert. You like building businesses, have an entrepreneurial spirit, and have experience leading teams to measurable results.

Note: This role is not social media management, copywriting, or editorial writing. (But if you’re looking for those types of jobs, we might have them, too: best way to find them is our website.)


Work You’ll Do

  • Serve as the Content Strategy lead for a client or project, defending and selling the most appropriate content solution
  • Represent both the user interest and the business need in strategy workshops and sessions
  • Work independently and as part of a cross-functional team of strategists, project managers, creatives, and technologists
  • Leverage user research to identify content needs and gaps across stages of the user journey
  • Define and maintain standards for content governance in terms of quality, relevance, consistency, and uniqueness
  • Present content strategy methods, recommendations, thought leadership and rationale to peers, team members, clients, and Deloitte leadership
  • Advocate for and advance the Content Strategy practice at Deloitte Digital
  • Be a core member of the overall strategy team at Deloitte Digital

The Team

Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients’ brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act.  We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients’ marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios.

We serve our clients through the following types of work:

·       Cross-channel customer engagement strategy, design and development (web, mobile, social, physical)

·       eCommerce strategy, implementation and operations

·       Marketing Content and digital asset management solutions

·       Marketing Technology and Advertising Technology solutions

·       Marketing analytics implementation and operations

·       Advertising campaign ideation, development and execution Acquisition and engagement campaign ideation, development and execution

·       Acquisition and engagement campaign ideation, development and execution

·       Agile based, design-thinking, user-centric, empirical projects that accelerate results

Qualifications:

Required Qualifications

  • 7+ years professional experience in content strategy for product and web
  • Strong grasp of brand and digital marketing
  • Strong experience working with UX, creative, and technology  
  • Strong understanding of user-centered content strategy principles and best practices
  • Strong enthusiasm for digital trends and emerging technologies
  • Familiarity with SEM and SEO, including keyword research, organic and paid search
  • Familiarity with digital CMS, marketing technology platforms, and best practices


Preferred Qualifications

  • An undergraduate or graduate degree in English, Communications, Journalism, or Library Science or Human Computer Interaction

·       Life sciences or healthcare experience is a plus

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, where applicable. See notices of various ban-the-box laws where available.

Requisition code: 19642

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