Are you passionate about food? Do you enjoy helping people plan and execute a flawless catering experience? If you are engaging, proactive, and detail-oriented, work well and thrive within a team environment, and are passionate about providing an outstanding customer experience, join us!
Work you’ll do
Catering Coordinators are crucial to our meetings and events teams by supporting the end-to-end catering needs for small to large-scale events. They work with our internal professionals and external catering vendors to manage and assist with menu planning, ordering, and execution to ensure a seamless catering experience.
As a Catering Coordinator at Deloitte, your responsibilities will include:
- Consulting and driving the catering process on behalf of the customer (or event planner), providing expertise, support, and guidance in such areas as menu/vendor selection (based on parameters of request/budget), ordering and vendor management, logistical planning and set-up, and day-of delivery
- Supporting day-of execution, including coordination with team/vendors to ensure accuracy/delivery of order, addressing last-minute issues or needs, and effective set-up/removal
- Managing and fostering relationships with the team, vendors, customers, and other key stakeholders through effective communications, collaboration, and engagement to deliver a “best in class” catering experience
- Ensuring an excellent working knowledge of department services, catering services, menu planning (including current food trends, food allergies, and dietary practices), vendor capabilities, meeting space, and building and Deloitte protocols, policies, and procedures
- Performing post-event duties such as expense processing, invoice management, providing feedback to vendors to improve processes, and other details as needed
- Willingness to be cross-trained in other office support service areas for backup support and assume additional responsibilities/projects when necessary and as appropriate
The team
At Deloitte, the internal operations team (known as the “One Team”) provides a full range of hospitality and business services. We help our Deloitte professionals with daily office support needs, meeting and event planning and execution, and an array of other services related to office operations and facility management. Our team members work collaboratively and apply their specialized knowledge and skills to think proactively to provide a holistic customer-centric “experience” for our Deloitte professionals, clients, and guests.
Qualifications
Required:
- Minimum of 3 years of related catering or event support experience in a corporate, hospitality, service-oriented, or customer-centric environment
- High school diploma
- Ability to work occasional overtime
Preferred:
- Associate/bachelor’s degree
- Advanced experience in Microsoft Office applications
- Catering coordination experience within a corporate environment supporting small to large-scale catering management
Ideal Candidate will Possess:
- Excellent written and verbal communication/interpersonal skills
- Ability to think critically and effectively solve problems in a fast-paced environment
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