Salesforce Marketing Cloud Architect, Marketing Performance Platform Operations

Advertising, Marketing & Commerce | Customer & Marketing
Same job available in 19 locations

Position Summary

Salesforce Marketing Cloud Architect

Deloitte Digital is creating a new model for a new age-we’re an agency and a consultancy. Understanding the digital space and preparing for what’s next is at our core. We help clients reimagine how profits are made, how relationships are created and managed; we reshape how work gets done and rewire the competitive fabric of entire industries. That’s the power of driving disruption. That’s Deloitte Digital.

Work you’ll do

A Senior Consultant at Deloitte works within an engagement team and is responsible for identifying business requirements, requirements management, functional design, journey mapping, feasibility analysis, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures and supporting implementations to support Marketing goals (growth, engagement, brand consistency, or loyalty).


The team

Advertising, Marketing & Commerce

Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios.

  • We serve our clients through the following types of work:
  • Cross-channel customer engagement strategy, design and development
  • (web, mobile, social, physical)
  • eCommerce strategy, implementation and operations
  • Marketing Content and digital asset management solutions
  • Coding of campaigns or coordination with campaign development team for coding of campaigns in Salesforce Marketing cloud
  • Lead Marketing analytics implementation and operations
  • Create and propose ideas for Advertising campaign ideation, development and execution
  • Agile based, design-thinking, user-centric, empirical projects that accelerate results

Qualifications

Required:

  • 5+ years of consulting experience and/or Marketing project implementation experience.
  • 2+ full life cycle projects with strong expertise Salesforce Marketing Cloud implementations
  • Additional experience in 2 of the following technologies:
  • Marketing Automation (Salesforce Marketing Cloud (legacy Exact Target) Eloqua, Adobe Campaign Standard, Responsys, Marketo)
  • DMPs (Blue Kai, Rocket Fuel, Trade Desk etc.)
  • DSPs (Adobe Media Optimizer, DoubleClick, Media Math)
  • Understanding of Web APIs / HTTP / REST / JSON
  • Experience in using an Enterprise Service Bus platforms like Mulesoft, Dell Boomi, Apigee  for integration
  • Expertise in JavaScript, CSS, AmpScript, SSJS, HTML, and how to design and develop custom integrations.
  • Travel up to 50% (While up to 50% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future 

Preferred:

  • Bachelor's degree in computer science, information systems, or other technology-related field
  • Salesforce Certifications
  • Experience with Wave Analytics or Lightening
  • A strong desire to learn and passion for digital marketing, research and analytics
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other).
  • Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non-technical)
Completion of SFMC Certifications or Technical Architect Certification

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 15028

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