Are you an experienced, passionate pioneer in technology - a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feels and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.
Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below…
The Team
Customer
The Customer Offering Portfolio integrates our most differentiated, globally recognized customer and marketing businesses. It focuses on owning the commercial agenda through growth strategy, enhanced user experiences, and engagement through the entire customer lifecycle. From our core strengths in creative design, to strategy, platforms, and solutions, as well as our continued growth through acquisitions, we are specifically positioned to bring fully integrated solutions to our clients.
We are all consumers and personal marketers. This reality is what makes the Customer & Marketing Offering Portfolio so exciting. What we deliver in the market each day directly impacts who we are as customers. We can deliver on outcomes for the very products and services that we have the privilege of engaging with ourselves.
Our team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets.
Work you’ll do/Responsibilities
- Build Salesforce solutions on Salesforce Cloud, Community Cloud, and Service Cloud
- Develop end to end Salesforce solutions using Configuration and Customization - APEX Class, Triggers, Visualforce pages, Lightning components etc.,
- Automate business processes using Salesforce automation tools, such as Process Builder, Workflows, Formulas, Flow, Assignment Rules and email Alerts
- Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On.
- Migrate changes from development to test to production environment(s) using CI technologies like Salesforce DX, Jenkins and ANT
- Perform data updates / migration using Data Loader and other similar tools
- Participate in daily scrum meetings, analyze assign user stories, identify/resolve gaps in functional user stories/business requirements
- Adhere to defined coding standards and develop well-structured, maintainable and easy to understand code.
- Perform independent code reviews and write unit/integration test cases to achieve 85% test coverage
- Ability to effectively debug and resolve issues and/or defects which may be reported as a result of faults in the production system
- Assist in writing technical approach and design documentation as required
Additional US Delivery Center Expectations - Should be sharp, proactive, good communicator and able to manage client expectation
- Ability to work collaboratively in a creative, Agile environment and manage agile task assignments
Professionals will serve our clients through the following types of work: - Emerging | enables different capabilities throughout Lead to Fulfillment life cycle, we are closely aligned in assisting clients in providing a high-quality customer experience and executing efficient processes.
- Sales Excellence & Service Excellence | Integrate the latest technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service
- Salesforce | Deloitte unleashes the powerful Salesforce platform for our clients to drive the best possible outcomes and redefine engagement. We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients.
Minimum Required Qualifications - Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
- Demonstrate strong communication skills to translate technical software solutions to non-technical clients
- 10 years of software development experience and 7 years of Salesforce application development experience on the Force.com platform
- 5+ years of integration and data migration experience
- SFDC Experience working in APEX class / coding, Custom coding, Process Builder, Communities, Triggers, Visualforce, Workflows, CSS, HTML, Templates and Web Services.
- Experience leading and mentoring teams to provide technical deliverables in accordance with SDLC methodologies such as Agile Waterfall
- Plan, track, manage and lead small teams on short term sprints, and long term software deployments
- Prior experience as a Salesforce architect on and least two projects - Define Salesforce Enterprise/Solution Architecture, data model to match with client requirements, define execute CI/CD setup, Salesforce deployment. Experience using AppExchange products to fulfill non-standard Salesforce capabilities.
- Experience resolving common governor limit issues, performance issues (with high volume data) with creative technical design options
- Experience with all integration protocols to send/receive data into Salesforce
- Experience in defining/configuring single sign on (SSO) tools to enable authentication
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel.
- Expectation to co-locate in your designated Delivery location up to 30% of the time based on business needs. This may include a maximum of 10% overnight client/project travel.
- Must live in a commutable distance (approximately 100-mile radius) to one of the following Delivery locations: Atlanta, GA; Charlotte, NC; Dallas, TX; Gilbert, AZ; Houston, TX; Lake Mary, FL; Mechanicsburg, PA; Philadelphia, PA with the ability to commute to assigned location for the day, without the need for overnight accommodations
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Preferred Qualifications
- Strong people management skills leading small to larger team spread across geographies
- Ability to lead teams to provide high performance code reviews, troubleshoot all software development issues and provide technical deliverables in accordance with SDLC methodologies such as Agile Waterfall
- 5 years of development experience with Salesforce (Apex, Visualforce, Lightning, Java/C#/OOP, Javascript/JQuery, Angular, JS/Bootstrap, SQL/SOQL, Web Services)
- Ability to multi-task & support multiple priorities/multiple deliverables
- Ability to work collaboratively in a creative, Agile environment
- Full SDLC designing and implementing Salesforce or other CRM platforms (Siebel, Oracle, Microsoft), and/or CPQ, Apptus, Steelbrick technologies
- Ability to multi-task and lead development teams to ensure timely software development deliverables
- Having knowledge of MuleSoft, Informatica and Informatica Cloud
- Strong communication skills, both written and oral
Information for applicants with a need for accommodation:
[1] https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
References
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1. https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html...Less
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