Salesforce CPQ Specialist Senior

Management Consulting | Customer & Marketing
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Boston, Massachusetts, United States

Philadelphia, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

Stamford, Connecticut, United States

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Position Summary

CPQ Specialist Senior 

A Senior Consultant at Deloitte works within an engagement team and is responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures, leading work streams and supporting implementations.

Work you’ll do

A Consultant at Deloitte works within an engagement team and is responsible for identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), testing, training, defining support procedures, leading work streams and supporting implementations.

The team

Digital Customer

Digital Customer offering focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. The ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets

Professionals will serve our clients through the following types of work:

  • Customer Operations | modernize, deploy, and operate office capabilities and business processes across sales operations, quote-to-cash, and revenue management team
  • Sales Excellence & Service Excellence | Integrate the latest technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service
  • Salesforce | Deloitte unleashes the powerful Salesforce platform for our clients to drive the best possible outcomes and redefine engagement. We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients

Qualifications

Consultants in the Quote to- Contract (CPQ/ CLM) capability within the Deloitte Digital practice are required to have:

  • Experience in onsite functional or technical roles on at least four full-lifecycle CPQ projects, with strong implementation expertise in at least two of the following technologies:
    • Apttus
    • Sterling Commerce
    • BigMachines
  • Five+ years consulting and/or Quote to- Contract (CPQ/ CLM) implementation experience. Experience managing at least two large-scale full-life cycle implementations of Quote to- Contract (CPQ/ CLM) solutions, including ownership of the technical solution, management of the overall team and ownership and management of project financials.
  • Understanding of the Lead-To-Cash business process.
  • Experience defining systems strategy, road-map, developing process flow diagrams, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions.
  • Experience carrying a business development quota for consulting work, ramping up pursuit teams and leading business development pursuit’s end-to-end.
  • Desire to learn additional in-demand CPQ/CLM platforms including Apttus or other Cloud-enabled solutions.
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve 
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred Skills:

  • A Bachelor’s degree
  • Experience working on the Saleforce1 platform is preferred
  • BMI Yellow & Blue Belt or Apttus Quote-To-Cash certified
  • Ability to work independently and manage multiple task assignments
  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
  • Experience implementing other CRM platforms (SAP CRM, Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) or CPQ/CLM technologies (Oracle BigMachines, Apttus, Sterling Commerce, etc.)

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Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 40678

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