Project Delivery Senior Analyst

Management Consulting | Customer & Marketing
Same job available in 2 locations

Albuquerque, New Mexico, United States

Denver, Colorado, United States

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Position Summary

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers’ interactions with the public sector.

Work you’ll do/Responsibilities

  • As a Project Delivery Senior Analyst in the Technology group you will:
  • Provide expertise on engagements related but not limited to Systems Implementation, Operations & Maintenance, Helpdesk Operations, Software Application Development and Maintenance
  • Execute a portion of the project scope, and provide strong subject matter expertise to the tasks or workstreams you support
  • Demonstrate a strong understanding of the client environment and overall project scope

The Team

Our Human Services Transformation team works to help transform how our clients deliver their services to customers across a variety of channels such as walk-in, mail-in, call center, and self-service applications.

We deliver large, complex systems development and transformation projects enabling us to collaborate with clients who serve those most in need. Budget constraints paired with increased demand for human services have challenged our clients to find efficiencies, do “more with less,” and rethink the way they deliver services.

Qualifications

  • 3 years of consulting/industry experience
  • Experience in production support
  • Functional Requirements in Development

Preferred

  • Business Process Design or Redesign experience

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 108837

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