Position Summary

Deloitte Consulting LLP seeks a Project Delivery Senior Analyst, Customer & Marketing, Human Services Transformation in Grand Rapids, MI and various unanticipated Deloitte office locations and client sites nationally.

Work You’ll Do

Provide software development and implementation services to help companies unlock the value of technology investments, ranging from requirements to architecture, design to development, and testing to deployment, as discrete services or comprehensive solutions. Evaluate technology needs, develop customized applications and draft technical and functional design documentation; identify and mitigate risks in process and technology for engagements. Perform assessments of existing information systems and identify gaps between business requirements and current system capabilities; estimate time and resources needed for the development work.

Design sub-components of larger application systems; integrate software applications with each other and continuously optimize the system structure to improve stability and performance. Define systems strategy, develop system requirements, design, prototype, and test custom technology solutions, and support system implementation. Develop dashboard wireframes and design requirements based on discussion with an understanding of technical and visual design considerations. Research user reported issues with software applications, identify root causes and resolutions, implement fixes, and liaise between business functions, end users, and technical delivery teams. Create technical and functional specifications, including screen layouts, navigation flows, logic diagrams, data models, process models, and pseudo code, to be used for application development. Work with a team of developers to both produce new components and resolve defects through a standard defect resolution process.

  • 80% Travel required nationally.
  • Telecommuting permitted.


  • Bachelor’s degree or foreign equivalent degree in Business Administration, any STEM field or a related field.
  • One year of related work experience in the job offered or in a related occupation.
  • Must have one year of experience with:
    • Performing various tasks from development to operations, containerization of Applications, Application versioning, Creating Continuous Integration and continuous deployment pipeline to deliver the applications with high performance and reliability on a cloud-based platform with autoscaling and load balancing capabilities utilizing Azure DevOps, Red Hat OpenShift, IBM ACE (App Connect Enterprise), Quay repository, GitHub;
    • Implementing and developing interface and data services to integrate software applications leveraging service orchestration, event-driven architecture (EDA), Message Oriented Middleware (MOM) integration patterns, SOAP and REST based webservices utilizing IBM Integration Bus, IBM MQ (Message Queue), SOAP, REST, IBM WebSphere Transformation Extender (WTX), Java and Java Message Service (JMS);
    • Designing and implementing state and federal based Medicare and Medicaid benefits eligibility and enrollment systems, creating webservice, web service proxy, Multi-Protocol Gateway and enforcing security, authentication and authorization using DataPower, SSL (Secure Socket Layer), TLS (Transport Layer Security), Digital signature and SAML (Security Assertion Markup Language) token to meet functional needs for software applications;
    • Creating web applications using J2SE, J2EE, Spring Boot, JavaServer Pages (JSP), AngularJS to provide service and data to users;
    • Developing Applications that perform CRUD (Create, Read, Update and Delete) operations by establishing a connection and interacting with database, encrypting confidential data and storing in the Database, also utilize data for analyzing, reporting and performing audit using Extended Structured Query Language (ESQL), Oracle Database, SQL, and Java;
    • Develop Shell Scripts for Message Broker Application Builds and Server Administration tasks including monitoring server performance, CPU usage, Disk Space, and Ram utilization;
    • Creating dashboards, Configuring and enabling monitoring to analyze traffic, identify bottlenecks or issues in applications, generate reports, finding root causes and resolutions, implementing fixes, and liaising between business functions, end users, and technical delivery teams, utilizing Splunk and Kibana;
    • Creating KPIs, Developing integration architectural blueprints, service patterns, UML design diagrams and sequence diagrams, and assessing projects to identify gaps, applicability of integration services, to drive value beyond current projects and deliver high quality estimates, design, and project deliverables on a monthly Sprint basis utilizing Agile Methodology, Dynatrace, Microsoft (MS) Visio, PowerPoint;
    • Conducting unit testing of web services, inspection of code quality and web applications using SonarQube and SoapUI;
    • Architecting and work with a team of developers to both produce new components and resolve defects through a standard defect resolution process, utilizing Scrum (Agile Framework), and DevOps;
  • 80% Travel required nationally.
  • Telecommuting permitted.
  • EOE.

How You’ll Grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.  From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.  Explore Deloitte University, The Leadership Center.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 29516


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