Program Manager

Management Consulting | Core Business Operations
Same job available in 3 locations

Position Summary

Core Business Operations– Project Manager – Solution Manager

Are you an experienced, passionate pioneer in technology? An operations professional who wants to work in a collaborative environment. As an experienced Project Manager, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. Consider an opportunity with our US Delivery Center – we are breaking the mold of a typical Delivery Center.

At Deloitte's US Delivery Center (USDC) we help clients achieve a higher level of service in operational efficiency and business value. The USDC leverages scale, talent, and a center delivery model to provide high quality, cost-effective services with standardized processes and procedures. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Our delivery centers are based in Mechanicsburg, PA, Lake Mary, FL, and Gilbert, AZ.

Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon.  Interested? Read more about our opportunity below … 

Work you’ll do/Responsibilities  

  • Develop and maintain project plans, estimations, specifications, flowcharts, and presentations
  • Work with all stakeholders to identify and confirm requirements/deliverables/resources
  • Make sure project deliverables are on-time and on budget
  • Track progress of tasks to completion 
  • Conduct regular project reviews and communicate the status of projects in both a formal and informal setting 
  • Communicate the projects status throughout the project lifecycle to all team members
  • Provide regular and timely feedback to team members and clients. Producing a weekly status report
  • Identify and resolve issues that may negatively impact a project or project deliverables 
  • Seeks innovative ways to remove project obstacles 

Required Qualifications

  • Bachelors’ degree in business related field
  • 5+ years of Project Management experience with management of software implementations with team of resources
  • Understanding of the P&C Insurance space
  • Experience with similar COTS solution programs
  • Experience with MS DevOps
  • Experience with Agile methodologies
  • Ability to break down client deliverables into specific tasks for development/configuration
  • Experience developing and creating project plans that display project milestones in accordance with SDLC and PMP governance guidelines 
  • Experience Tracking progress of tasks to completion
  • Ability to facilitate discussions on scrum or agile best practices, workflows, and tools usage  
  • Knowledge/experience with Microsoft Professional Suite (Word, Excel, & PowerPoint) and Microsoft Project
  • Must live in or be able to relocate to Lake Mary, FL, Gilbert, AZ or Mechanicsburg, PA

Preferred Qualifications

  • Project and Agile Management Certifications
  • Excellent written and Presentation skills
  • Good prioritization skills, to balance key priorities
  • Strong analysis and critical thinking skills
  • Experience managing projects across teams, building sustainable processes, and coordinating release schedules
  • Excellent project management and organizational skills – must be able to multi-task and juggle multiple priorities
  • The ability to understand and deal well with rapid development cycles and to remain flexible in the face of uncertainty
  • Comfortable working in a collaborative, virtual environment, providing and accepting continuous feedback and support
  • Experience managing trade-offs given specific constraints
  • Excellent writing skills, ability to communicate effectively with technical and non-technical teams and attention to detail and quality
  • An understanding of software development life cycle and best practices
  • Strong sense of ownership and passion for technology

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 51875

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