Program Manager

Technology & Innovation | Technology Ops & Svc Management

Oklahoma City, Oklahoma, United States

Position Summary

Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology and outcomes—is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Are you looking to make an immediate impact where you can help our clients solve their business challenges? Deloitte’s Core Business Operations (CBO) portfolio operates at the center of our client’s business. By joining our team, you could help C-suite and program leaders transform their organization and accelerate mission execution through emerging and disruptive technologies, innovative business models, retooled program operations and industry-driven solutions.

Work You’ll Do

  • Serves as the primary point of contact with Client leadership, governance bodies and other stakeholders for activities related to contract administration, overall engagement management and scheduling, correspondence between the Client and Deloitte, dispute resolution, and status reporting to the State for the duration of the transition period.
  • Works closely with the Transition Manager and provides any assistance in managing day-to-day transition activities, planning, strategizing, budgeting, and status reporting.
  • Confirms that appropriate resources are available and committed during the transition period of the project as well as throughout the project

Complex Delivery Expert capable of replicating success across clients in the following areas:

  • Deliver large scale infrastructure engineering (infrastructure design, enterprise architecture development, application development/management, infrastructure and application modernization)
  • Deliver infrastructure operations project (network management, database administration, help desk/service desk, system administration) with a high-risk profile, functioning in a 24X7 environment across multiple classification levels
  • Deliver hybrid and next gen solutions using innovative delivery approaches (e.g., agile, subscription, cloud)
  • Utilize a mix of delivery approaches (on site/ on shore, but offsite talent models, subcontractors) to deliver highest economic returns
  • Possess a strong understanding of Execute engagement goals (margin, quality, risk)
  • Standardize and identify ways to improve project efficiencies using margin lifting levers
  • Execute high quality work while meeting all standards related to margin, quality and risk
  • Execute high quality work to allow Deloitte to be consistent winners of incremental work and project recompetes
  • Collaborate with clients, internal colleagues, and external peers and alliances to develop new relationships or advance known relationships to trusted positions
  • Consistently demonstrate inclusive leadership behaviors and observe behaviors that impede bias using our National DEI resources and trainings
  • Drive acquisition and development efforts for your program, collaborating with multiple stakeholders in the organization to align project needs to available talent
  • Serve as a role model and mentor to engagement staff
  • Display leadership in all aspects of the Talent Lifecycle (recruiting, deployment, advancement)

The team

Our Core Technology Operations group enables differentiation and focused growth for large-scale infrastructure, data center, and operations projects. We take part in operation services for our clients with emphasis on automation and delivery excellence. Our core capabilities include: IT Operations Delivery & Management, Customer Experience Enhancement, Operations Transformation, transportation modernization, and Emerging Technology platforms such as drones and 5G networks.

Qualifications

 Required

  • Bachelor's Degree
  • 12+ years of relevant consulting or industry experience
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  • Travel from 50-100% (While 50 up to 100% of travel is a requirement of the role, client site guidance may allow for hybrid and/or remote work.)
  • Candidates must be at least 18 years of age at the time of employment

 Preferred

  • PMI Project Management Professional or Program Management Professional certification
  • ITIL Foundation Certification (Desired)

Information for applicants with a need for accommodation:


https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html 

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Benefits

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From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 182023

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