Position Summary

Deloitte Consulting LLP seeks a PROJECT DELIVERY SPECIALIST, CUSTOMER & MARKETING, HUMAN SERVICES TRANSFORMATION in Sacramento, CA and various unanticipated Deloitte office locations and client sites nationally. 

Work You’ll Do 

TRANSFORMING HOW CLIENTS DELIVER SERVICES TO CUSTOMERS. DELIVERING LARGE, COMPLEX SYSTEMS DEVELOPMENT AND TRANSFORMATION PROJECTS TO HUMAN SERVICE AGENCIES ACROSS FEDERAL, STATE, AND LOCAL GOVERNMENT AGENCIES. PARTNERING WITH CLIENTS TO TRANSFORM SERVICE DELIVERY TO THOSE MOST IN NEED. ASSESSING AND DIAGNOSING PROBLEMS AND ANALYZING THE INTERACTIONS BETWEEN KEY DRIVERS. DEVELOPING SOLUTIONS TO CLIENT PROBLEMS THROUGH APPLICATION OF PERSONAL EXPERIENCE AND STANDARD METHODS AND TOOLS. DEFINING CLEAR BUSINESS OBJECTIVES AND DESIRED OUTCOMES TO GUIDE OWN WORK AND THE WORK OF OTHERS. PERFORMING ASSESSMENTS OF EXISTING INFORMATION SYSTEMS, AND IDENTIFYING GAPS BETWEEN BUSINESS REQUIREMENTS AND CURRENT SYSTEM CAPABILITIES. RESEARCHING USER REPORTED ISSUES, IDENTIFYING ROOT CAUSES AND RESOLUTIONS, IMPLEMENTING FIXES, AND LIAISING BETWEEN BUSINESS FUNCTIONS, END USERS, AND TECHNICAL DELIVERY TEAMS. WRITING FUNCTIONAL AND TECHNICAL SYSTEM REQUIREMENTS AND USE CASES, CREATING PROCESS FLOW DIAGRAMS AND FINALIZING SYSTEM REQUIREMENTS. PERFORMING CONCEPTUAL AND TECHNICAL DESIGNS, INCLUDING THE USE OF OBJECT-ORIENTED ANALYSIS AND DESIGN (OOAD) TECHNIQUES. TRACKING APPLICATION DEFECTS USING DEFECT TRACKING TOOLS, COORDINATING DEFECT RESOLUTION EFFORTS, AND DOCUMENTING RESOLUTION DETAILS. WORKING ACROSS ALL PHASES OF THE SOFTWARE DEVELMENT LIFE CYCLE (SDLC) OR PROJECT DELIVERY LIFECYCLE FOR THE DESIGN, DEVELOPMENT, TESTING, AND IMPLEMENTATION OF BUSINESS SOLUTIONS FOR ENTERPRISE-LEVEL CLIENTS IN THE INSURANCE INDUSTRY. INTERFACING DIRECTLY WITH CLIENT STAKEHOLDERS TO GATHER FUNCTIONAL AND TECHNICAL REQUIREMENTS, ANALYZING CLIENT REQUIREMENTS, AND TRANSLATING REQUIREMENTS INTO PROJECT DESIGNS TO DELIVER SOLUTIONS THAT SATISFY CLIENT NEEDS. USING MICROSOFT (MS) BIZTALK, MS VISUAL STUDIO, .NET, ASP.NET, C#, AND EXTENSIBLE MARKUP LANGUAGE (XML) FOR THE DESIGN AND DEVELOPMENT OF SOLUTIONS. TRACKING AND REPORTING ON PROJECT AND MILESTONE DELIVERABLE STATUS TO ENSURE TIMELY PROJECT DELIVERY AND COMMUNICATION OF UPDATES TO INTERNAL AND EXTERNAL STAKEHOLDERS. COORDINATING THE PROJECT RESPONSIBILITIES OF CROSSFUNCTIONAL ONSHORE AND OFFSHORE TEAM MEMBERS TO ENSURE EFFICIENT COMPLETION OF PROJECT TASKS. PARTICIPATING IN CLIENT MEETINGS WITH BUSINESS USERS AND FUNCTIONAL TEAM TO UNDERSTAND THE CLIENTS BUSINESS REQUIREMENTS, AND PROVIDING TECHNICAL ASSISTANCE TO HELP RESOLVE COMPLICATED BUSINESS REQUIREMENTS.

  • 80% TRAVEL REQUIRED NATIONALLY.
  • TELECOMMUTING PERMITTED.

#LI-DNI 

Requirements 

BACHELOR'S DEGREE OR FOREIGN EQUIVALENT DEGREE IN BUSINESS ADMINISTRATION, ANY STEM DEGREE OR A RELATED FIELD. TWO YEARS OF EXPERIENCE IN THE OFFERED POSITION OR A POSITION IN A RELATED OCCUPATION. MUST HAVE TWO YEARS OF EXPERIENCE WITH:

  • WORKING ACROSS ALL PHASES OF THE SOFTWARE DEVELOPMENT LIFE CYCLE (SDLC) OR PROJECT DELIVERY LIFECYCLE FOR THE DESIGN, DEVELOPMENT, TESTING, AND IMPLEMENTATION OF BUSINESS SOLUTIONS FOR ENTERPRISE-LEVEL CLIENTS IN THE INSURANCE INDUSTRY;
  • INTERFACING DIRECTLY WITH CLIENT STAKEHOLDERS TO GATHER FUNCTIONAL AND TECHNICAL REQUIREMENTS, ANALYZING CLIENT REQUIREMENTS, AND TRANSLATING REQUIREMENTS INTO PROJECT DESIGNS TO DELIVER SOLUTIONS THAT SATISFY CLIENT NEEDS;
  • USING MICROSOFT (MS) BIZTALK, MS VISUAL STUDIO, .NET, ASP.NET, C#, AND EXTENSIBLE MARKUP LANGUAGE (XML) FOR THE DESIGN AND DEVELOPMENT OF SOLUTIONS;
  • TRACKING AND REPORTING ON PROJECT AND MILESTONE DELIVERABLE STATUS TO ENSURE TIMELY PROJECT DELIVERY AND COMMUNICATION OF UPDATES TO INTERNAL AND EXTERNAL STAKEHOLDERS;
  • COORDINATING THE PROJECT RESPONSIBILITIES OF CROSS-FUNCTIONAL ONSHORE AND OFFSHORE TEAM MEMBERS TO ENSURE EFFICIENT COMPLETION OF PROJECT TASKS;
  • PARTICIPATING IN CLIENT MEETINGS WITH BUSINESS USERS AND FUNCTIONAL TEAM TO UNDERSTAND THE CLIENTS BUSINESS REQUIREMENTS, AND PROVIDING TECHNICAL ASSISTANCE TO HELP RESOLVE COMPLICATED BUSINESS REQUIREMENTS.
  • EOE.

How You’ll Grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.  From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.  Explore Deloitte University, The Leadership Center.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 46000

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