PMO - Senior Consultant

Program & Project Management | Customer & Marketing
Same job available in 4 locations

Position Summary

The PMO Operations has a key part to play in overall IT project management and governance of UKITS by providing leadership, coordination and management of PMO processes and functions. This includes working closely with client team in establishing, implementing, developing and managing best practices for IT project management throughout the organization. The IT PMO Lead will also play a critical role in defining all policies and processes of project lifecycles to ensure delivery of these projects according to plan and within budget and in creating formal methodologies for defining project key performance metrics and allocation of resources. Further Lead will have to ensure that the CIO and Senior Leadership Team are equipped with accurate financial and project status information in order that they can make informed decisions about the delivery of the project portfolio.

Responsibilities:

 

• Ensure that the scope, goals, and deliverables of IT projects support business goals in collaboration with senior management.

• Define project success criteria and disseminate them to involved parties throughout project lifecycle.

• Effectively communicate and manage expectations of PMO to project managers, owners, sponsors, team members, and other stakeholders in a clear and concise fashion.

• Manage consolidated view for all IT projects including milestones/deliverables.

• Determine frequency and content of status reports from project managers, analyze results, and troubleshoot problem areas/mitigate project risks.

• Effectively provide resource management support to ensure projects are completed on-time, on-budget.

• Develop and communicate best practices, techniques, and tools for project planning, execution, project management, ongoing milestone/deliverable tracking, communication, and key performance metrics.

• Implementing and supporting continuous service improvements to the project management community

• Coach, mentor, motivate, and supervise new project teams and contractors, and influence them to take positive action and accountability for their assigned work.

Other responsibilities will include

• Management of the project set-up & closure process, including SAP code administration & updating key PMO control documents

• Ensure periodic production of weekly CIO and SLT reports and resource related reports

• Portfolio Review Board Support - production of resource related reports for the Board pack

• Ensure production of the weekly and monthly finance schedules and dashboards

• Creation of financial burndown charts on project spend

• Creation of supplier dashboard reports (e.g. cost per supplier per month/year, PO lead times, average invoice landing time to enable cost forecasting & staged payments etc.) using information from the consolidated purchase order register

• Cost center & rate card administration

• Tracking of the contingency budget on a project

• Creation of new finance and resource management reports as and when they are requested for other members of the PMO and senior management

• Updating PM templates with agreed changes as a result of continuous improvement reviews

 

• Deputise for the Portfolio Office Manager, Resource Manager and the Programme & Project Analysts in the event of their absence

 

  Requisite Core Skills:

• 8+ years of Experience in developing and deploying project best practices, policies, procedures, and processes

• Excellent leadership, management, facilitation, and problem-solving skills

• Proven track record of anticipating emerging issues, implementing innovative solutions leading to improved efficiency, quality, cost, and productivity

• Excellent interpersonal and communication skills and proven ability to work effectively with all organizational levels

• Ability to work with cross-functional global teams.

• Experience at working both independently and in a team-oriented, collaborative environment is essential

• Project management qualification including PMP or PRINCE2 practitioner will be an added advantage

Technical Skill Required:

• Intermediate/Advanced MS Excel experience; intermediate PPT experience.

• Intermediate level use of MS Project, PowerPoint, Visio, Word and SharePoint

Good to have skills:

• Experience in ServiceNow ITBM & ITSM modules is an advantage.

• Experience working with team members in offshore and onshore locations

Qualifications - External

 

Academic qualification: Bachelor or Master’s degree preferably in computer science

 

 

At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Shared Services, National Quality & Risk Management, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience.

 

About Deloitte

Our Purpose & Strategy

 

To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent. © 2019 Deloitte LLP. Deloitte LLP is an equal opportunities employer.  

 

What do we do? 

Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

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At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways. We are proud to have earnt a Top 10 place on the 2018 list of Top 30 Employers for Working Families for the eighth consecutive year, and to have been listed in The Times Top 50 Employers for Women for each of the last four years.

Being a Leader at Deloitte

Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work – and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.

We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:

 

  

·  We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make

·  We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities 

·  We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders

·  We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people

·  We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction 


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Professional development

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Requisition code: 58034

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