Organizational Change Management Senior Consultant

Tax | National Tax
Same job available in 8 locations

Atlanta, Georgia, United States

Chicago, Illinois, United States

Dallas, Texas, United States

Houston, Texas, United States

Los Angeles, California, United States

New York, New York, United States

San Jose, California, United States

Seattle, Washington, United States

Position Summary

Are you an organizational change management (OCM) professional who has experience working on technology transformation programs—the larger the better? Are you ready to take the next step in your career by managing multi-million dollar change management and communication initiatives for global technology applications? Are you ready to fulfill your greatest potential and reap the rewards of your significant impact projects? If the answer to all of the above questions is “Yes,” come join the world’s leading professional services firm!

Work you’ll do

As an OCM Senior Consultant on the Global Employer Services Technology team, you will lead change management efforts including leadership alignment, stakeholder engagement, impact analysis, business readiness, and communication development and deployment. These efforts will support ongoing business needs, as well as a multitude of technology transformation programs impacting a global audience. Responsibilities include:

  • Interface with internal clients/stakeholders to assess change impacts and learning needs of both internal and client audiences with goal of ensuring all impacted audiences are prepared for upcoming technology and process changes
  • Identify potential people/behavior-related risks to project success (e.g., points of resistance, performance gaps) and key success factors (e.g., adoption measures/metrics), and plan interventions to mitigate the risks and achieve success factors
  • Analyze change impacts and learning needs to develop holistic OCM plan (business engagement, communications, training deliverables needed with milestones, tasks, timeframes, and assumptions) that supports effective behavior change to meet project objectives
  • Create and deliver effective business engagement, communications, and learning deliverables according to OCM plan – using PPT and Word
  • Provide status reporting on progress and risk/issue management and mitigation

The team

At Deloitte Tax LLP, our Global Employer Services tax consultants help multinational clients develop tax-aligned compensation and benefits programs that address their international and domestic needs. Our consultants come from global compensation and benefits backgrounds and work with clients to streamline business operations while managing the scalability, risks, and costs of programs. Our team offers a full range of services and guides clients through their processes, technologies, and strategies. Learn more about Deloitte Tax Global Employer Services.



  • 4+ years of OCM and transformation experience with change management efforts for technology implementations
  • Experience with minimum of 2+ full lifecycle change management for technology projects
  • Experience with activities such as leadership alignment, stakeholder identification, readiness assessment, strategic message planning, and learning and support approaches
  • Experience with storytelling and visualization through Microsoft PowerPoint
  • A Bachelor’s degree
  • Ability to travel 25%, on average, based on the work you do and the clients and industries/sectors you serve
  • One of the following Accreditations obtained, or in process, or must be able/willing to obtain
    • Licensed CPA in State of Practice/Primary Office
    • Licensed Attorney
    • Enrolled Agent (required if signing tax returns)
    • Global Professional in Human Resources (GPHR)
    • Certified Equity Professional (CEP)
    • Certified Employee Benefits Specialist (CEBS)
    • Certified Pension Consultant (CPC)
    • Certified Payroll Professional (CPP)
    • Project Management Professional (PMP)
    • Six Sigma (Green or Black Belt)
    • A relevant technology vendor certification required for implementation and maintenance
  • Limited immigration sponsorship may be available. 


  • Previous Big 4 or other large technology consulting firm experience
  • Experience with global/multinational business change programs
  • Ability to develop and execute against a complex, multi-faceted communication and business engagement strategy, and expertise in producing organization-wide communications
  • Advanced experience with OCM principles 
  • Experience conducting learning needs analysis and determining learning objectives; designing and developing training content (e.g., detailed storyboard)
  • Experience with organizational design and organizational effectiveness tasks and delivery 
  • Ability to develop training deliverables using Storyline


Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, where applicable. See notices of various ban-the-box laws where available.

Requisition code: 101950


Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (“Deloitte”). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a ‘job’ with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.