Organizational Change Management Consultant

Human Capital Consulting | DC Human Capital
Same job available in 3 locations

Gilbert, Arizona, United States

Lake Mary, Florida, United States

Mechanicsburg, Pennsylvania, United States

Position Summary

Are you an experienced, passionate pioneer in communication, transformation, and technology? Or a solutions builder who wants to work in a collaborative environment with a strong company culture, without the extensive demands of travel? If so, consider an opportunity with our innovative and forward-thinking US Delivery Center (USDC).

At Deloitte's US Delivery Center (USDC) we help clients achieve a higher level of service in operational efficiency and business value. The USDC leverages scale, talent, and a center delivery model to provide high quality, cost-effective service with standardized processes and procedures. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Our delivery centers are based in Mechanicsburg, PA, Lake Mary, FL and Gilbert, AZ.

Deloitte Consulting’s Human Capital practice is a leading global advisor and implementation partner working with companies, governments, and organizations around the world. Our goal is to improve our clients’ organizational results and impact by focusing on challenges at the intersection of business and people.

 

Interested? Learn more below:

 

Work you’ll do

As a Technical Change Management Consultant, you will support data-driven solutions to address the human factors affecting an organization’s ability to reach its strategic objectives.  You will do this by performing the following job responsibilities: 

  • Align with our core RICCE values (Respect, Inclusion, Community, Commitment and Excellence)
  • Utilize Deloitte’s proprietary methods and tools to develop the overall Organizational Change Management strategy and detailed plan for the full lifecycle of the technology implementation
  • Responsible for OCM deliverables and activities (change management, organizational alignment, communications, and training)
  • Ensure OCM activities are aligned with the overall project timeline and key milestones, and are integrated with other work streams as required
  • Execute ideas and concepts effectively at times under pressure and with tight deadlines
  • Develop and deploy OCM activities as required by the project, such as but not limited to, drafting communication materials, creating and delivering training materials, implementing workforce transition plans and readiness surveys
  • Trouble-shoot and problem-solve effectively to meet objectives
  • Contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.

The Team

The Organization Transformation practice is about transforming the organization to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization’s culture, modernizing specific functions, re-designing the organization structure, and will require a combination of change management actions to execute the transformation.  To enable our success, it will be critical to use data and insights to inform better ways of working together.

 

 

Qualifications

Required:

  • Bachelors’ Degree in related field of study (such as business, management, human resources, instructional design, organizational behavior, or psychology) or equivalent experience
  • 2+ years of hands-on/applied experience supporting organizational change management initiatives (communications, training, change readiness assessment, impact analysis, stakeholder management, leadership alignment, etc.) on engagements in a relevant industry or consulting environment
  • Minimum two (2) years of relevant experience on technology implementation projects (SAP, Oracle, PeopleSoft, JD Edwards, Siebel, Salesforce.com, Workday, SuccessFactors, custom solutions) in a relevant industry or consulting environment
  • Demonstrated communications and/or change management experience
  • Demonstrated ability to employ research and analytical thinking
  • Strong attention to detail, time management, and follow through
  • Excellent teamwork and interpersonal skills
  • Ability to adapt and operate effectively in ambiguous or rapidly changing environments
  • Ability to work independently and manage multiple assignments
  • Strong oral and written communication skills, including presentation skills
  • Working knowledge and experience of MS Office applications and training development tools (MS Visio, MS PowerPoint, MS Word, MS Excel)
  • Ability to travel up to 10% of the time
  • Must be willing to live in, or within a commutable distance to the Gilbert, AZ, Mechanicsburg, PA or Lake Mary, FL delivery center(s) 

Preferred:

  • Master’s Degree in related field of study (such as business, management, human resources, instructional design, organizational behavior, or psychology) or equivalent experience
  • 2+ years of hands-on/applied experience supporting organizational change management initiatives (communications, training, change readiness assessment, impact analysis, stakeholder management, leadership alignment, etc.) on engagements in a relevant industry or consulting environment
  • Minimum two (2) years of relevant experience on technology implementation projects (SAP, Oracle, PeopleSoft, JD Edwards, Siebel, Salesforce.com, Workday, SuccessFactors, custom solutions) in a relevant industry or consulting environment
  • Project Management support and Work Plan development experience
  • Risk and issue management background
  • Ability and willingness to acquire U.S. Security Clearance preferred, but not required

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 126200

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