One Team Associate

Administrative & Support Services | Business Services

Pittsburgh, Pennsylvania, United States

Position Summary

Position summary

One Team Associate
(Part of Deloitte Services internal operations team)

Do you enjoy working in a high-energy, fast-paced, team environment with a knack for providing outstanding hospitality services? Do you work collaboratively, are engaging, and comfortable interacting with and supporting a wide range of customers – from staff to Managing Partners? If so, and if you are passionate about providing an outstanding customer experience, join our team!

Work You’ll Do

As an Associate you play a critical role in helping to deliver a full range of services and support to our Deloitte professionals, clients, and guests. As part of the operations team, you assist in administrative services (e.g., mail, tax processing, printing), the delivery and execution for meetings and events, greeting and helping guests and visitors, and assisting with other office support activities that enables our professionals to effectively support our clients.

As an Associate at Deloitte your responsibilities will include:

  • Supporting various office services tasks including; mail and tax processing, daily hoteling management (check-ins, reservations, etc.), requests for printing, managing supplies and equipment, facility upkeep, general cleaning (non-janitorial activities), assisting, and other office services as requested.
  • Supporting day-of execution for meetings and events including: coordination with team/vendors, ensuring effective set-up/execution of events, supporting basic audiovisual equipment troubleshooting, and other last minute logistical needs.
  • Effectively managing and executing requests by assessing needs, securing all necessary details, managing customer’s expectations, and reviewing work product for quality, accuracy, and alignment with the customer’s request, and acting with the appropriate sense of urgency and priority.
  • Collaborating with team members and management to ensure effective execution of services and support and to solve problems and address conflicts
  • Adding value through critical thinking, problem solving, and anticipating the needs of customers to enhance their experience
  • Cross-train in other department services areas to provide back-up support as needed
  • Perform other tasks and special projects as required or as assigned by management team

The Operations Team

At Deloitte, the internal operations team provides a full-range of hospitality and business services. We help our Deloitte professionals with daily office support needs, meeting and event planning and execution, and an array of other services related to office operations and facility management. Our team members work collaboratively and apply their specialized knowledge and skills to think proactively to provide a holistic customer-centric “experience” for our Deloitte professionals, clients, and guests.

What You’ll Need

  • Minimum of 1 year of related hospitality or office support experience preferably in a corporate, hospitality, service-oriented or customer-centric environment
  • Associates or bachelor’s degree preferred; minimum high school diploma required
  • Technical skills, including proficiency in Microsoft Office
  • Approachable, professional, and energetic attitude
  • Proficient written and verbal communication/interpersonal skills
  • Time management and organizational skills
  • Effective skills in critical thinking, problem-solving and negotiation
  • Ability to work occasional overtime
  • Ability to lift up to 35 pounds
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 125983


Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (“Deloitte”). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a ‘job’ with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.