Position Summary

Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.

One Team Office Services Specialist 

Part of the internal operations team at Deloitte

Are you the type of person who is motivated in a high-energy team environment, enjoys multi-faceted and detail-oriented work, and is proactive and engages customers to understand their business needs? Then come join our team! 

Work You’ll Do :

As an Office Services Specialist, your primary role will be to support the day-to-day operations team to help provide a full-range of other business services in support of our Deloitte professionals, clients, and guests that align with and play to your strengths in customer support. In addition to providing dynamic office and administrative support, you may also coordinate work of others through monitoring an assignment queue, distributing work and/or performing quality checks, work with the other members of the team to ensure daily operations are running smoothly and support the needs of the office, proactively supporting our customers. In sum, you are responsible for fostering a positive, collaborative work environment and effectively leveraging resources without compromising quality.

As an Office Services Specialist at Deloitte your responsibilities will include:
  • Manages day-to-day office service operations which may include hoteling services, catering, business services (mail, copy, processing), building and equipment maintenance, physical security, facility inspections and meeting space.
  • Monitors and coordinates the work of the office support staff providing varied office assistance to the department. Maintains a close and highly responsive relationship to both department office support staff and other managerial and professional staff.
  • Effectively managing requests by assessing needs, securing all necessary details, negotiating deadlines, and communicating with customers to manage expectations
  • Monitors many of the operating costs of office, such as supplies, maintenance contracts, etc.
  • Manages relationships with outside vendors, such as building management, caterers, maintenance workers, space management vendors, move vendors, etc.  
  • Adding value through critical thinking and anticipating needs to support quality deliverables and for effective management of critical time-periods and high work volume
  • Managing and fostering relationships with the team, customers and leadership, to ensure appropriate planning for incoming work
  • Ensuring quality work product through effective execution of established guidelines and procedures; reviewing work product for quality, accuracy, and alignment with customer request
  • Participate in cross utilization within all One Team areas; provide back-up, as necessary, to team for all daily responsibilities during scheduled and unscheduled breaks and PTO
    • Back up for main reception; duties to include greeting visitors, answering phones
    • Assist with meeting services including catering setup/teardown, room configuration and AV
    • Provide hoteling support -- making reservations (offices, workstations, and conference rooms) and assist with video conference room; maintain workspace and common areas
    • Process, sort and distribute incoming/outgoing mail, process certified mail; receive and check in packages, notifying recipients; ship packages; inventory and stock supplies; assist with in-house copying and printing.
  • Maintain a sense of urgency and respond to and follow-up on all requests in a timely and efficient manner
  • Perform other tasks and special projects as required or as assigned by management team.
The Operations Team 

At Deloitte, the internal operations team provides a full-range of hospitality and business services. We help our Deloitte professionals with daily office support needs, meeting and event planning and execution, and an array of other services related to office operations and facility management. Our team members work collaboratively and apply their specialized knowledge and skills to think proactively to provide a holistic customer-centric “experience” for our Deloitte professionals, clients, and guests.

What You’ll Need

  • Minimum of 3 years of related office support experience in a service-oriented or customer-centric environment
  • High school diploma
  • Strong technical skills, including proficiency in Microsoft Office
  • Strong written and verbal communication/interpersonal skills
  • Ability to maintain confidential information
  • Exceptional time management and organizational skills
  • Critical thinking, decision-making, and conflict resolution skills
  • Effective problem-solving and negotiation skills
  • Willingness to be cross-trained in other office support service areas for back-up support and assume additional responsibilities/projects when necessary and as appropriate
  • Availability to work overtime and weekends both during peak tax filing periods and as otherwise occasionally needed
What’s Nice to Have 
  • Associate/bachelor’s degree
  • Advanced experience in Microsoft Office applications
  • Corporate background with focus on Tax processing

How You’ll Grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.  From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.  Explore Deloitte University, The Leadership Center.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.


Requisition code: 39171

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