Office 365, SharePoint SME

Management Consulting | Core Business Operations

Princeton, New Jersey, United States

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Position Summary

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Office 365, SharePoint SME you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.  PDM practitioners are local to project locations, minimizing extensive travel, and provides you with a full career path within the firm.

 

Work you’ll do/Responsibilities  

Operate services for Legacy app including, Office 365, Sharepoint, Net custom, COTS application.

This individual will provide guidance to various technical teams to guide them in their efforts during high priority ongoing incidents and the problem management phases of the service management lifecycle, leveraging best practices according to the ITIL framework.

Work with client and extended Deloitte team 

The Team 

Our Core Technology Operations (CTO) team offers differentiated operate services for our clients with solutions to help organizations scale and optimize critical business operations, drive speed to outcome, deliver business transformation, and build resilience in an uncertain future.

Our operate services within CTO include:

  • Foundry Services: Operate services providing flexible, recurring resource capacity for client initiatives, projects, tasks, and enhancement
  • Managed Services: Operate services that provide ongoing maintenance, monitoring, and optimization for IT/Engineering applications & products

 

Qualifications

 Required

  • Clear and concise written and spoken English is a MUST
  • Bachelor’s degree in information technology, computer science or related discipline, or equivalent experience.
  • Five years of technology and related IT Service Management experience.
  • Minimum of 3 years of Major Incident/Problem Management Experience.
  • ITIL v3/4 certification, or formal training in ITIL/ITSM plus equivalent work experience.
  • Experience with Service Now
  • Familiarity with JIRA
  • Work in a dynamic changing agile environment with tight deadlines.
  • Familiarity and practical application of advanced principles of ITIL/ITSM.
  • Experience and understanding Office 365, SharePoint, and .NET custom application
    • Managed, designed, and implemented multi-tenant end to end enterprise application using C# .NET
  • Problem solving skills.
  • Ability to build relationships across a diverse global organization.
  • Strong ability to prioritize and multi-task.
  • Strong verbal and written communication skills.
  • Flexibility and willingness to support a 24x7 global operation via off-hours support, on-call availability, or other as needed per rhythm and needs of the business.
  • Limited immigration sponsorship may be available
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

 

 

 

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 134955

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