Nuance Speech Engineer

Management Consulting | Customer & Marketing
Same job available in 67 locations

Alexandria, Virginia, United States

Ann Arbor, Michigan, United States

Arlington, Virginia, United States

Austin, Texas, United States

Baltimore, Maryland, United States

Birmingham, Alabama, United States

Boca Raton, Florida, United States

Bristol, Tennessee, United States

Cincinnati, Ohio, United States

Cleveland, Ohio, United States

Columbus, Ohio, United States

Dallas, Texas, United States

Dayton, Ohio, United States

Detroit, Michigan, United States

Fort Meade, Maryland, United States

Foster City, California, United States

Frederick, Maryland, United States

Fresno, California, United States

Ft. Lauderdale, Florida, United States

Ft. Worth, Texas, United States

Glen Mills, Pennsylvania, United States

Grand Rapids, Michigan, United States

Hermitage, Tennessee, United States

Horsham, Pennsylvania, United States

Houston, Texas, United States

Huntsville, Alabama, United States

Irving, Texas, United States

Lake Mary, Florida, United States

Lansing, Michigan, United States

Lexington Park, Maryland, United States

Los Angeles, California, United States

Manhattan Beach, California, United States

McLean, Virginia, United States

Mechanicsburg, Pennsylvania, United States

Memphis, Tennessee, United States

Miami, Florida, United States

Midland, Michigan, United States

Monterey, California, United States

Nashville, Tennessee, United States

New Carrollton, Maryland, United States

Newtown Square, Pennsylvania, United States

Norfolk, Virginia, United States

Oklahoma City, Oklahoma, United States

Orlando, Florida, United States

Panama City, Florida, United States

Philadelphia, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

Pleasanton, California, United States

Quantico, Virginia, United States

Radford, Virginia, United States

Reston, Virginia, United States

Richmond, Virginia, United States

Rockville, Maryland, United States

Rosslyn, Virginia, United States

Salt Lake City, Utah, United States

San Antonio, Texas, United States

San Diego, California, United States

San Jose, California, United States

Seattle, Washington, United States

Silver Spring, Maryland, United States

Suitland, Maryland, United States

Tacoma, Washington, United States

Tallahassee, Florida, United States

Tampa, Florida, United States

Tulsa, Oklahoma, United States

West Palm Beach, Florida, United States

Woodland Hills, California, United States

Position Summary

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers’ interactions with the public sector.

 

Work you’ll do 

We are looking for an experienced Nuance Voice Biometrics Engineer, who will be responsible for the design, implementation, configuration, and day-to-day support Nuance Security Suite (NSS) solution in a highly loaded environment.


-Experience working with Nuance Security Suite (NSS)

-Basic knowledge of networking concepts (TCP/IP, network masks, Static routing, DNS, Firewalls, protocols of higher level) 

-Knowledge of RDBMS concepts (basic SQL level)

-Knowledge of Linux RedHat/CentOS, Microsoft Windows platforms


 

The team 

Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology and outcomes—is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.   

 

The Contact Center practice is part of Deloitte’s GPS Customer Strategy and Applied Design offering. It focuses on advising, implementing, and operating contact center operations and technology to elevate the human experience in a digital world.  The Contact Center practice achieves this by helping our clients discover, design, and implement tailored contact center operations and telephony solutions. We bring knowledge and solutions to uncover the behaviors, motivations and preferences of our clients’ customers and develop new experiences for them. We are a matrixed organization where we align various resource groups to deliver and provide high quality services.

 

Qualifications 

Required: 

  • 1+ years technical hands on experience with Nuance Security Suite
  • 2+ years of Software Development experience specifically in SQL, Linux RedHat and Microsoft Windows Platforms
  • 1+ years of Contact Center experience with basic knowledge of networking concepts ((TCP/IP, network masks, Static routing, DNS, Firewalls, etc.)
  •  Limited immigration sponsorship may be available. 
  • Travel up to 30% 

 

Preferred:

Bachelor's Degree 

- Practical experience of integration Nuance Security Suite with IVR systems

- Basic VXML 2.0/2.1 knowledge

- Basic Java knowledge

- Knowledge of modern IVR platforms (For example: Cisco CVP, Genesys GVP, Avaya )

 

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.  From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 63217

SCAM ALERT

Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (“Deloitte”). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a ‘job’ with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.