Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers’ interactions with the public sector.
Work you’ll do As a Project Delivery Senior Analyst in the Technology group you will:
- Support Implementation and Operations Management best practices while taking ownership of tasks and/or project workstreams and guiding more junior professionals
- Support and/or lead workstreams on engagements related, but not limited to, Systems Implementation, Operations & Maintenance, Helpdesk Operations and Software Application Development & Maintenance
- Contribute to deliverables and review the work of others for quality and accuracy
- Demonstrate an understanding of the client environment and overall project scope
The team
Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology and outcomes—is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals bring fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Qualifications
Required:
- Functional and technical knowledge of D365 CE online platform
- Ability to translate business requirements to well-architected solutions for Microsoft Dynamics 365 CE Online platform
- Support Business team to design and build appropriate solution approach within D365 model driven app
- Support test team to build testing scenarios and respond to questions regarding changes or work applied during sprint work
- Support Deployment team to resolve problem for a successfully solution deployment in the end of releases
- Know when to use of OOB features in Dynamic 365 and when it is appropriate to use custom development.
- Ability to provide solution for problems related to D365 for business and technical teams
- Able to think independently, self-managed and be solution driven
Skills:
• Technical skills on MS Dynamics 365 with online environment
• Experience in Power Automate, Business Rules, Custom Workflow, Plugins, Form Customization, custom controls, and CRM Administration
• Experience with Model driven Power Apps
• Hands on experience in JavaScript and CRM SDK
• Familiar with XrmToolBox tools
• Familiar with devops(Azure) and solution deployment
• Familiar with D365 solution component management and deployment
• Handling functional and technical analysis for existing and future development
• Experience with production triaging and support.
*Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve
*Live in Seattle, WA or able to work PST hours daily
For individuals assigned and/or hired to work in California, Colorado, Jersey City, Nevada, New York state, and Washington State, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to California, Colorado, Jersey City, Nevada, New York state, and Washington state and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $90,000 - $115,000.
Preferred:
- 2-4+ years of consulting and/or industry experience in Microsoft Dynamics CRM
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