Medicaid Senior Manager

Management Consulting | Core Business Operations
Same job available in 8 locations

Atlanta, Georgia, United States

Boca Raton, Florida, United States

Cincinnati, Ohio, United States

Cleveland, Ohio, United States

Columbus, Ohio, United States

Ft. Lauderdale, Florida, United States

Greenville, South Carolina, United States

San Juan, Puerto Rico, United States

Position Summary

Senior Manager / Specialist Leader, Government and Public Services

Healthcare (Medicaid)

Position Summary

The successful candidate will be a senior member of Deloitte’s Government and Public Services consulting organization in the United States. The candidate will serve as a senior team leader on project engagements and lead the development and growth of the practice in support of state and federal government agencies, primarily on Medicaid related issues.

Deloitte State Healthcare Consulting

With more than 40 years of experience in assisting state health and human services agencies in nearly every state, Deloitte understands how delivery works—and how it can work better. Our state health team offers industry-leading insights, solutions, and business practices to help state health agencies solve their most difficult challenges, ranging from modernization of eligibility determination systems and compliance with Federal Health Insurance Exchange requirements to innovative Medicaid tools and services that can help states serve their constituents more effectively.

Deloitte helps state Medicaid agencies design and implement initiatives that improve upon the management of their health programs, overall financial performance, and health outcomes. Our  advisory services and solutions focus on four critical areas: policy and program design, analytics, organizational transformation, and ongoing program evaluation. In an environment in which states are being asked to do more with less, Deloitte brings a wealth of knowledge, experience and solutions to help health agencies plan for the future.

The Role

The Senior Manager will focus on selling and delivering consulting services in support of state Medicaid Directors’ agendas. They will help clients manage forward and transform themselves through a highly complex and ever-changing business environment. Consulting services and solutions would include generating new ideas for clients that will help them in this transformational journey and that generate a positive return on investment (ROI). The work will be rooted in the creation of innovative customer engagements for clients, building and leading a world-class team, and driving the development of thought leadership and offerings to create value for clients. Specific responsibilities and expectations include leading client service delivery, sales and marketing, and management of engagement teams.


  • At least 10 years of healthcare experience working either with a state Health and Human Services agency or with a health plan or consulting company serving healthcare clients. Demonstrated experience working on Medicaid related issues including Medicaid managed care, value-based purchasing, 1115 transformation waivers, social determinants for health, managed long term services and supports, home and community based services, physical and behavioral health coordination, Medicaid enterprise solutions, quality measurement and analytics and fee for service operations
  • Track record of leading and growing strong teams of management consultants or other organizational groups, with ability to manage across multiple engagements
  • Outstanding leadership skills, verbal and written communication skills, presentation skills, team working skills and ethical standards. This individual should be looked upon as a role model who instills the pride, values and integrity of Deloitte in their team.
  • Experience supporting Medicaid programs
  • Experience mentoring and coaching others
  • Business development experience (pre-sales, proposal, and RFP experience)
  • Experience leading teams and managing client/executive relationships
  • Willingness to travel at least 25%
  • Masters Degree Preferred


  • Anticipates client needs based on a strong understanding of the client and its industry and marketplace.
  • Determines client needs by guiding teams in selecting and applying the most appropriate tools, techniques, and approaches to understand the client's issues and opportunities.
  • Integrates recommendations into a total solution for the client that is consistent with the engagement strategy.
  • Challenges and enhances quality by consistently striving for ways to improve deliverables.
  • Directs the team to provide exceptional service to the client by responding with a sense of urgency, practicality, accountability, integrity, and respect.
  • Communicates regularly with client management on a variety of business topics (e.g., trends, innovations, problem-solving discussions)
  • Demonstrate specific service area/competency and/or industry expertise that resulted in tangible value for the client.
  • Demonstrates a thorough knowledge of market trends, including opportunities and competitor activities in market assessments.
  • Contributes to innovative thought leadership expertise, such as leading the development of complex, market-valued intellectual capital.
  • Leverages their business network for contacts in target market to generate leads and brings ideas on innovative ways to identify and pursue new cross-functional sales opportunities, where appropriate.
  • Leads development of the sales pursuit strategy and assembles and effectively manages the sales pursuit plan.
  • Demonstrates the ability to successfully close the sale and generates enthusiasm in potential clients about working with the Firm.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 101700


Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (“Deloitte”). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a ‘job’ with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.