Marketing Transformation & Operations Manager

Administrative & Support Services | MARKETING EXCELLENCE
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Position Summary

Marketing Transformation Manager

The Team

Deloitte’s Consulting Marketing team combines the power of Deloitte’s brand with the most inspired marketing techniques to drive business results. Through marketing strategy and execution, we elevate the Deloitte brand and strategic positioning, delivering cohesive, consistent experiences through campaigns grounded in business insights, industry best practices, creative power and digital execution. This dynamic organization has a new position for a Marketing Transformation & Operations Manager who will work to accelerate our vision to become a Modern Growth Marketing Organization. This type of organization accelerates growth through a system of unified marketing capabilities and mindsets specifically designed to drive revenue. A successful candidate is a strategic thinker who thrives on driving results in a fast-paced and highly matrixed environment.

Work you’ll do

  • Lead the mission-critical Marketing projects focused on innovation, efficiency, and effectiveness; direct teams in day-to-day activities to deliver expected outcomes
  • Define clear goals, create transparency, raise potential issues, and focus on results-oriented outcomes across Marketing Transformation initiatives
  • Partner with marketers and colleagues across the organization to lead and deliver projects utilizing cross-functional teaming and collaboration
  • Direct the research, strategy, design, and implementation of new go-to-market approaches aligned to Marketing Transformation
  • Demonstrate an advanced level of proficiency in marketing strategy and processes and use these skills to form recommendations, influence stakeholders and drive decisions
  • Drive opportunities to leverage data, insights, and analytics to improve business outcomes and deliver associated tools, projects and programs
  • Understand and convey complex data, analytics, and insights in simple, easily understandable, and digestible formats that are tailored to various audiences ranging from Marketers to business leaders
  • Document key business processes, governance, and other best practices that will support Marketing Transformation
  • Lead the identification of roadblocks and design highly effective solutions by building, experimenting, and iterating continuously
  • Lead the development of job aides and tools that can be used to train marketers on new capabilities and processes stemming from Marketing Transformation efforts and train marketers on these aides and tools, as needed



  • 7+ years professional experience in Consulting; a focus on marketing, operations, or a related field is preferred
  • Bachelor’s degree
  • Demonstrated ability to lead a team and deliver against documented outcomes
  • Demonstrated attention to detail, commitment to continuous improvement and focus on excellence in work product delivery
  • Superior Microsoft Office skills (e.g., Word, Excel, PowerPoint, Outlook); established ability to learn new tools and technologies
  • Strong ability to direct and handle multiple, simultaneous workstreams under deadline pressure
  • Ability to take high level direction and determine and execute plan, modifying as needed
  • Ability to work in a primarily virtual environment; availability for limited travel, as needed
  • Limited immigration sponsorship may be available. 
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve


  • Team player who can build and maintain strong relationships across a matrixed organization
  • Creative problem solver and strategic thinker who can iterate to drive results and lead team members to utilize a similar mindset and approach
  • Ability to build and maintain relationships with marketing and business leaders and stakeholders and to use feedback from diverse groups to guide work
  • Ability to communicate complex concepts clearly and communicate them succinctly to key stakeholders and leadership
  • Flexibility/adaptability in working with ambiguity and continually evolving priorities
  • Experience coaching and mentoring junior teammates to help them achieve their goals





Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 105338


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