Marketing Operational Support – Specialist

Business Development & Sales | MARKETING EXCELLENCE
Same job available in 10 locations

Position Summary

Marketing Operational Support – Specialist

Think a Big Four career is just spreadsheets, gray suits, and corporate profits? Look again. Deloitte’s full-service Marketing Excellence (ME) organization is seeking collaborative creatives, skillful strategists, and marketing masterminds to lead our businesses in exciting new directions. If you’re an marketing and communications professional who sees the world differently, finds opportunity where others don’t, and keeps a pulse on the next big trends, then become our partner in growth. Together we’ll discover new ways to transform out-of-the-box ideas into measurable business results for our clients and our company. If you’re ready to make an impact, join our ME team to see how we Deloitte differently.

As a Marketing Excellence Specialist, you will support the execution and delivery the client stories program through the efforts of the aligned team. In this role, you will liaise with colleagues in Marketing Excellence to differentiate the Deloitte brand, drive Deloitte’s business priorities forward, and innovate new marketing and communications solutions. You'll have the potential to facilitate marketing and communications targeting activities through assisting with social media campaigns; support business expansion initiatives; and develop promotional marketing materials and targeting tools.

The Team
Deloitte’s Marketing Excellence team combines the power of Deloitte’s brand with the most inspired marketing techniques to produce business results for our clients. From events to social media to digital strategy and execution, we elevate the Deloitte brand and strategic positioning, delivering a cohesive, consistent experience. The team brings together creative and technology skills, business insights, and industry best practices to develop innovative creative assets that engage our clients. It also executes with agility and measurable performance through best-of-breed solutions, centralization of key information and operations, and optimization of data, tools, people and process.

Responsibilities include:

  • Apply understanding of marketing and communications basics to drive business goals
  • Collect and curate information that is linked to a topic with examples to include client targeting activities or pursuit support (building baseline proposal documents, core firm information, team member biographies, qualifications, media/marketplace trend research, development of FAQs, and speeches, etc.)
  • Write a variety of different types of content, including but not limited to social media, newsletters, and internal communications campaigns
  • Perform database management, including but not limited to updating contacts, account team data, and event registrations; possess a strong understanding of relationship changes, recognizing the need to follow changes through to maintain the integrity of the data; take the initiative to self-review and check work for accuracy
  • Content development - exercise judgement around content and edits when creating/updating decks, drafting collateral materials, crafting videos scripts or updating D.com and DeloitteNet pages
  • Gather data and inputs data into standard reports, focusing on data accuracy, data curation, proper use of grammar, etc.

Qualifications include:

  • Effectively manages projects by developing work plans, obtaining approvals, estimating and tracking resource requirements, and communicating with stakeholders
  • Demonstrates excellent written and verbal communication skills
  • Leverages design thinking, and other modern problem-solving tools, to develop innovative marketing solutions
  • Demonstrates excellent command of editorial standards, along with strong editing and proofreading skills
  • Consistently delivers marketing programs with high-quality results
  • Provides creative ideas and input to enhance communication programs
  • Minimum of Bachelor’s degree in Marketing, Journalism, Communications, Writing, English, or related area
  • Travel of up to 15% (While 15% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  • Location: Flexible

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.


As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, where applicable. See notices of various ban-the-box laws where available.

Requisition code: 21417

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