Manager, Learning & Development, Deloitte Technology Academy

Human Resources | Learning & Development
Same job available in 100 locations

Albany, New York, United States

Albuquerque, New Mexico, United States

Alexandria, Virginia, United States

Ann Arbor, Michigan, United States

Arlington, Virginia, United States

Atlanta, Georgia, United States

Austin, Texas, United States

Baltimore, Maryland, United States

Bentonville, Arkansas, United States

Bethesda, Maryland, United States

Birmingham, Alabama, United States

Boca Raton, Florida, United States

Boise, Idaho, United States

Boston, Massachusetts, United States

Bowie, Maryland, United States

Bristol, Tennessee, United States

Camp Hill, Pennsylvania, United States

Carson City, Nevada, United States

Charleston, West Virginia, United States

Charlotte, North Carolina, United States

Chicago, Illinois, United States

Cincinnati, Ohio, United States

Cleveland, Ohio, United States

Colorado Springs, Colorado, United States

Columbia, South Carolina, United States

Columbus, Ohio, United States

Concord, New Hampshire, United States

Costa Mesa, California, United States

Dallas, Texas, United States

Darien, Connecticut, United States

Davenport, Iowa, United States

Dayton, Ohio, United States

Denver, Colorado, United States

Des Moines, Iowa, United States

Detroit, Michigan, United States

Falls Church, Virginia, United States

Fort Meade, Maryland, United States

Foster City, California, United States

Frankfort, Kentucky, United States

Frederick, Maryland, United States

Fresno, California, United States

Ft. Lauderdale, Florida, United States

Ft. Worth, Texas, United States

Gilbert, Arizona, United States

Glen Mills, Pennsylvania, United States

Grand Rapids, Michigan, United States

Greenville, South Carolina, United States

Harrisburg, Pennsylvania, United States

Hartford, Connecticut, United States

Hattiesburg, Mississippi, United States

Helena, Montana, United States

Hermitage, Tennessee, United States

Honolulu, Hawaii, United States

Horsham, Pennsylvania, United States

Houston, Texas, United States

Huntsville, Alabama, United States

Indianapolis, Indiana, United States

Irving, Texas, United States

Jacksonville, Florida, United States

Jericho, New York, United States

Jersey City, New Jersey, United States

Kansas City, Missouri, United States

Lake Mary, Florida, United States

Lansing, Michigan, United States

Las Vegas, Nevada, United States

Lexington Park, Maryland, United States

Little Rock, Arkansas, United States

Los Angeles, California, United States

Louisville, Kentucky, United States

Madison, Wisconsin, United States

Manhattan Beach, California, United States

McLean, Virginia, United States

Mechanicsburg, Pennsylvania, United States

Memphis, Tennessee, United States

Miami, Florida, United States

Midland, Michigan, United States

Milwaukee, Wisconsin, United States

Minneapolis, Minnesota, United States

Monterey, California, United States

Morristown, New Jersey, United States

Morrisville, North Carolina, United States

Nashville, Tennessee, United States

New Carrollton, Maryland, United States

New Orleans, Louisiana, United States

New York, New York, United States

Newton, Massachusetts, United States

Newtown Square, Pennsylvania, United States

Norfolk, Virginia, United States

O'Fallon, Illinois, United States

Oklahoma City, Oklahoma, United States

Omaha, Nebraska, United States

Orlando, Florida, United States

Panama City, Florida, United States

Philadelphia, Pennsylvania, United States

Phoenix, Arizona, United States

Pittsburgh, Pennsylvania, United States

Pleasanton, California, United States

Portland, Oregon, United States

Princeton, New Jersey, United States

Providence, Rhode Island, United States

Position Summary

Manager, Learning & Development, Deloitte Technology Academy

The chief purpose of Learning & Development at Deloitte is to grow leaders for the future, build world-class capabilities for maximum client impact, and consistently deliver an exceptional development experience to our people.

Learning is at the core of Deloitte’s culture. We emphasize a holistic approach to development that is not just about education, but also self-awareness, exposure to real-world problems, and connections to people. We position our professionals to help tackle some of the most complex issues in business, our communities, and society at large.

The Team

The Deloitte Technology Academy will be a leading-edge, branded educational institute that develops new age digital skills, offering a comprehensive cross-business curriculum, blend of solutions, dedicated faculty, and strategic partnerships that differentiate Deloitte as the premier organization for technology skills development.  When operating at full scale, we expect Deloitte Tech Academy to train tens of thousands of learners annually in critical technology skills including AI, Cloud, Cyber, custom development, and package technologies.

Work you’ll do

As a Manager, you will lead projects aligned to one or more DTA threads while driving connections across the broader team. As we enhance the DTA organization, threads of work include:

Ecosystem:  establish and implement a strategic vision for an L&D ecosystem for DTA including 1) corporate learning vendors 2) academic institutions 3) technology alliance partners (e.g., SAP, Oracle, AWS, Google, etc.)

DTA – Foundational & Advanced Schools:  support the development efforts and innovation for the assigned DTA Programs/ content areas, including Cloud, AI, Cyber, Launchpad Program (a technical bootcamp for new campus hires in India) and support the new and upcoming areas.

Governance: Support our strategic vision in various other areas like - 1) use of learner assessments to measure upskilling needs and progress, 2) badges/certifications  3) overall DTA success measures; 4) DTA budgeting/operations

Risk & Compliance: Ensure completion and adherence to various risk and compliance processes and internal administrative policies. 

As a member of one of these thread teams, you will collaborate with a blended US/USI team and exhibit agility in driving connection across a diverse and cross-functional set of stakeholders. Reporting to the DTA Ecosystem Leader, your responsibilities may include:

 

 

  • Apply knowledge of vendor landscape, adult learning theory, learning and development best practices, tools and technology to advise on and evaluate options to elevate the learning strategy.
  • Manage a team of specialists aligned to the areas described in the sections above. Cultivate an inclusive, high-performing team that maximizes team member contribution by creating an environment of mutual support and shared responsibility. Support the design, development, pilot, delivery, and evaluation of innovative learning and capability development solutions that support Deloitte professionals’ performance and growth in technology
  • Define and execute L&D strategies in collaboration with the DTA COE Leadership and cross-functional business leaders and talent stakeholders
  • Build trust and consult with a variety of stakeholders to ensure we are meeting their needs and expectations, provide regular status updates / dashboard for the assigned areas of work.
  • Create structure, organization, and clear processes to enable a seamless and effective learning program experience
  • Define and execute L&D strategies in collaboration with DTA COE Leadership and cross-functional business leaders and talent stakeholders
  • Lead project teams, which may include Development Specialists, Subject Matter Resources, Delivery Managers, vendors, and India-based technical teams for the assigned responsibility areas.
  • Create and review deliverables that support and drive strategy and organization of DTA
  • Exhibit a consultative mindset to assess current state, define future vision and define gaps
  • Contribute to remote teamwork to deliver on the DTA vision across geographies—executing with strong project management skills to monitor projects, financials, scope, issues, risks, timelines—by delivering quality solutions that achieve desired business outcomes.
  • Cultivate an inclusive, high-performing team that maximizes team member contribution by creating an environment of mutual support and shared responsibility.
  • Maintain an active curiosity about the latest trends in the technology training landscape (including competitor actions regarding their own technology academies) to anticipate business asks and oversee the creation of development solutions to keep DTA on the leading edge of efficient and effective skill development.
  • Lead, inspire, and coach team members, fostering individual and team growth and agility through delegation, feedback, instruction, and encouragement—building on strengths and dissecting and developing areas for improvement.
  • Use data throughout the solution development lifecycle to identify opportunities, inform decisions, test ideas, design and improve solutions, and measure impact.
  • Provide functional expertise to identify, research, and resolve complex problems

Qualifications, Skills and Experience

Required:

  • Bachelor’s Degree; minimum 8 years of related experience
  • Demonstrated, end-to-end project/program management experience: conception and initiation, planning, execution, performance/monitoring, and project close
  • Demonstrated consultative approach: excellent communication and influencing skills to communicate effectively and credibly, both verbally and in writing, with audiences at all management levels
  • Highly organized, with the ability to manage multiple priorities, work threads, team members, and stakeholders
  • Agile and flexible, able to pivot and react quickly to new and high priority needs
  • Strong relationship building and stakeholder management skills, including experience owning client relationships with senior leaders
  • Ability to analyze and synthesize data from multiple sources to identify themes and develop compelling recommendations
  • Ability to work autonomously and effectively in a fast-paced, complex, multi-tasking virtual environment
  • Strong command of Microsoft Office skills and ability to produce deliverables that carry a “stamp of excellence.”
  • In Excel, aggregate data, conduct complex analysis, and display results visually
  • In PowerPoint, translate data into insights and tell a logically structured, succinct, and compelling story tailored to your audience that conveys clear, actionable recommendations
  • In Word, create clear, concise communications with a user-friendly layout conducive to cognition
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

  • Prior experience of working in a learning and development function
  • Prior consulting or professional services experience
  • Degrees or certifications in Adult Learning, Organizational Psychology, or Human Resources
  • Strong strategic-thinking skills with an ability to collaborate with team members on best practices
  • Proven experience successfully leading a project portfolio including scoping, planning, budgeting, and delivering multiple concurrent, complex work streams in a matrixed organization
  • Experience taking a consultative approach to designing and delivering innovative learning solutions with measurable business results
  • Strong analytical skills and ability to identify and present data-driven insights and trends
  • Outstanding interpersonal skills that build relationships across levels with a capacity for influence, collaboration, and consensus-building
  • Some amount of travel could be required based on role responsibilities


For individuals assigned and/or hired to work in Colorado or Nevada, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Colorado and the State of Nevada and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.  The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current range is $86,425 to $159,165.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.


EA_ExpHire

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 117119

SCAM ALERT

Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (“Deloitte”). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a ‘job’ with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.